Senior Client Services Administrator — Governance

jobs.jerseyeveningpost.com-job boards; United Kingdom, United Kingdom; On-site; GBP 32,000 - 52,000; Full time

Job summary

Our client is seeking a Senior Administrator to join a busy Governance Services team in the United Kingdom. You will manage a portfolio of corporate and fiduciary clients, ensuring high-quality administration and strong client relationships.

Reporting to the Client Services Manager, you will support client onboarding and ongoing administration, with mentoring and development to grow professionally. A positive team player with strong communication will thrive here.

Qualifications

• Proven corporate administration experience.
• Currently hold or be studying towards STEP or CGI.
• Good working knowledge of Microsoft Office.
• Knowledge of Document Management Systems and Viewpoint would be advantageous.
• Excellent communication and interpersonal skills.
• Ability to build relationships and work as part of a team.
• A positive and flexible approach to tasks.
• Strong ability to manage and prioritise tasks, time, and people to meet deadlines.
• Capable of working independently.

Responsibilities

• Manage and be wholly responsible for the administration of a diverse portfolio of corporate and fiduciary clients, ensuring high standards in client relationships and administration.
• Understand transactions and provide technical support and training to colleagues as required.
• Manage client expectations and nurture valuable relationships.
• Assist with day-to-day management, timely processing of work, deadlines, WIP and debt collection.
• Delegate work and utilise team resources to maintain client service standards.
• Carry out other ad-hoc duties as requested.

Skills

Corporate admin

Client service

Communication skills

Time management

Team player

Independence

Microsoft Office

Transaction processing

Education

STEP

CGI

Tools

Document Management Systems

Viewpoint

Job description

Our client is seeking a Senior Administrator to join a busy Governance Services team in the United Kingdom. You will manage a portfolio of corporate and fiduciary clients, ensuring high-quality administration and strong client relationships.

Reporting to the Client Services Manager, you will support client onboarding and ongoing administration, with mentoring and development to grow professionally. A positive team player with strong communication will thrive here.