Senior Client Partnerships Lead

Waterstons Limited; Greater London; Ibrido; GBP 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible holidays

Private medical insurance

EV car scheme

Descrizione del lavoro

Waterstons Limited is seeking an experienced Client Partner to own a portfolio of clients, act as their trusted contact across what Waterstons delivers, and shape long-term partnerships with genuine curiosity about client outcomes.

You’ll work with senior stakeholders, spot opportunities, and translate complex challenges into joined-up solutions. The role is hybrid, with regular office presence and occasional client visits.

Competenze

• 3+ years in consulting, customer success, or account management.
• Excellent communication and relationship-building skills.
• Ability to manage senior stakeholders and navigate complex contracts.

Mansioni

• Own your client relationships. Be the go-to person for a portfolio of clients across services.
• Build relationships that last through regular conversations and on-site visits.
• Keep things on track. Act as escalation point and govern contracts and budgets.
• Spot and shape opportunities with consultants to add genuine value.
• Manage the commercial side: negotiations, documentation and revenue growth.
• Grow the business by developing existing relationships and exploring new opportunities.
• Translate the technical into clear, compelling client solutions with SMEs.
• Lead from the front: run client reviews and mentor colleagues.
• Help build the framework with the Client Partnership team.

Conoscenze

Relationship building

Consulting experience

Stakeholder management

Communication skills

Commercial awareness

Strategic thinking

Self-starter

Leadership

Descrizione del lavoro

Waterstons Limited is seeking an experienced Client Partner to own a portfolio of clients, act as their trusted contact across what Waterstons delivers, and shape long-term partnerships with genuine curiosity about client outcomes.

You’ll work with senior stakeholders, spot opportunities, and translate complex challenges into joined-up solutions. The role is hybrid, with regular office presence and occasional client visits.