Senior Client Growth Director

NVE Experience Agency; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Leadership offsites

Flexible WFH policy

Job summary

NVE Experience Agency in London invites a seasoned Account Director to lead senior client relationships and drive growth across assigned accounts. You will partner with cross-functional teams to deliver strategic counsel, ensure financial health, and expand partnerships with key clients in the London and EMEA region.

Reporting to the Group Account Director, you will shape client strategy, forecast performance, and oversee complex, multi-disciplinary programs, while mentoring Account Managers and

Qualifications

• 7+ years of experience in account leadership, client services or a related role within experiential marketing, integrated agencies or a comparable creative environment.
• Demonstrated experience owning and growing significant client relationships, with accountability for revenue, profitability and long-term account health.
• Proven ability to build trusted relationships and provide strategic counsel to senior client stakeholders.
• Strong commercial and financial acumen, including experience with forecasting, margin management, scope development and portfolio planning.
• Experience leading complex, integrated client accounts and maintaining oversight across multiple concurrent programs.
• Strong strategic thinking, with the ability to connect client business objectives to experiential and creative opportunities.
• Demonstrated success identifying and converting organic growth opportunities.
• Experience contributing to and leading pitches, proposals and new business opportunities.
• Proven ability to lead and influence cross-functional teams across disciplines including Production, Strategy, Creative and Content.
• Experience mentoring and developing Account Managers and emerging client leaders.
• Confident, collaborative and solutions-oriented, with the ability to navigate ambiguity and senior-level challenges.
• Excellent communication and presentation skills, with strong executive presence.

Responsibilities

• Serve as the senior client lead across assigned accounts, building trusted relationships with key stakeholders.
• Develop a deep understanding of clients' businesses, brands, audiences and strategic priorities.
• Provide proactive counsel and bring forward ideas, insights and opportunities that create value beyond the immediate brief.
• Develop and maintain long-term account plans that connect client priorities with opportunities for growth.
• Lead regular account health reviews, identifying risks, opportunities and actions required to strengthen the partnership.
• Ensure NVE's work is aligned to client objectives, KPIs and broader business goals.
• Serve as a senior escalation point for client challenges, helping teams navigate complex conversations and maintain strong partnerships.

Skills

Client leadership

Business leadership

Strategic counsel

Financial acumen

Forecasting

Cross-functional leadership

Job description

NVE Experience Agency in London invites a seasoned Account Director to lead senior client relationships and drive growth across assigned accounts. You will partner with cross-functional teams to deliver strategic counsel, ensure financial health, and expand partnerships with key clients in the London and EMEA region.

Reporting to the Group Account Director, you will shape client strategy, forecast performance, and oversee complex, multi-disciplinary programs, while mentoring Account Managers and