Senior Client Executive

TN United Kingdom; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to drive customer engagement and retention in the legal market. This role emphasizes building strategic relationships, utilizing Salesforce for deal management, and contributing to territory growth strategies. With a commitment to diversity and inclusion, the company offers a hybrid work model, comprehensive benefits, and opportunities for personal and professional development. Join a team dedicated to making a meaningful impact in the legal field and enjoy a culture that values work-life balance and social responsibility.

Benefits

Flexible in-office and remote work options

Comprehensive benefits

Flexible vacation

Mental health days

Wellness resources

Access to LinkedIn Learning

Networking opportunities

Employee resource groups

Volunteer days

ESG initiatives

Qualifications

• 5-7 years of B2B sales experience, preferably in the legal market.
• Strong forecasting skills and understanding of legal services.

Responsibilities

• Identify best channels for customer engagement, focusing on virtual meetings.
• Schedule 8-10 virtual and in-person appointments weekly to advance sales.

Skills

B2B Sales Experience

Client Retention

Forecasting Skills

Interpersonal Skills

Negotiation Skills

Organizational Skills

Tools

Salesforce

Job description

Job Responsibilities

1. Identify the best channels for customer engagement, primarily virtual, for deals where value does not justify travel.
2. Validate customer needs, influence product planning, and drive deal closures.
3. Schedule 8-10 virtual and in-person appointments weekly to advance sales.
4. Support the development and execution of territory growth strategies.
5. Maintain core product knowledge within the subsegment and collaborate with Sales Specialists for deep expertise.
6. Analyze macro and micro market trends, customer challenges, and decision-making processes; create monthly engagement data reports and build relationships with key stakeholders for Westlaw, Practical Law, and HighQ.
7. Identify prevalent customer archetypes and needs within the territory.
8. Focus on customer retention and renewal targets through proactive engagement.
9. Leverage automated Salesforce workflows to manage deal progression.

About You

• 5-7 years of successful B2B sales experience, preferably in the legal market.
• Experience in client retention and product training.
• Strong forecasting skills and market understanding, especially in legal services.
• Ability to build strategic relationships and understand law firm business dynamics.
• Effective interpersonal, negotiation, and communication skills.
• Excellent organizational and time management abilities.

What’s in It for You?

Join our inclusive culture committed to your growth, with benefits including:

• Hybrid Work Model: Flexible in-office and remote work options.
• Wellbeing: Comprehensive benefits, flexible vacation, mental health days, work-from-anywhere options, and wellness resources.
• Culture: Recognized for diversity, inclusion, and work-life balance.
• Learning & Development: Access to LinkedIn Learning, cross-company projects, and networking opportunities.
• Social Impact: Employee resource groups, volunteer days, and ESG initiatives.
• Purpose-Driven Work: Contributing to justice, transparency, and the rule of law through our products and services.

Become part of Thomson Reuters, a company with a 160-year legacy of innovation in legal, tax, and news services, employing 26,000 across 70+ countries, committed to diversity, inclusion, and societal impact.

Accessibility

We value diversity and are committed to equal employment opportunities for all, regardless of protected classifications. Thomson Reuters is an Equal Opportunity Employer and maintains a drug-free workplace.