Senior Client Advisor

Marsh; Harrogate; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Career development opportunities

Job summary

Marsh Commercial seeks a Senior Client Advisor based in Skipton or Harrogate. You will support Client Executives with renewal strategy, review underwriting information, and prepare market submissions for a diverse commercial portfolio.

The role involves negotiating terms, producing client reports, and guiding colleagues in a high‑performing, client‑focused team. Join Marsh’s hybrid UK-based team and contribute to best-practice client service, with opportunities for career progression and

Qualifications

• Proven experience managing full renewal processes for commercial insurance programmes.
• Strong organisational and time-management skills with ability to manage multiple priorities.
• Experience handling complex client needs and supporting technical or service queries.
• Cert CII qualification is desirable, with progress toward ACII preferred.

Responsibilities

• Support Client Executives with placement strategy for renewals and mid-term changes.
• Review and interpret underwriting information for commercial clients.
• Prepare and submit market presentations and slips with the Placement Team.
• Use Marsh systems to collate and negotiate renewal terms with insurers.
• Prepare client reports for renewals in collaboration with internal teams.
• Produce insurer documentation as required and review indemnity clauses.
• Serve as a senior contact for complex queries and mentor colleagues.
• Contribute to a high-performing, client-focused culture.

Skills

Client servicing

Renewals

Placement strategy

Underwriting info

Market presentations

Negotiation

Client reporting

Job description

Are you looking to take the next step in your insurance career with a market-leading broker? We have an exciting opportunity to join our dynamic Marsh Commercial team as a Senior Client Advisor, based in either Skipton or Harrogate.

This role is ideal for an experienced insurance professional with a strong background in commercial client servicing, renewals, and placement support. You will play a key role in supporting Client and Account Executives, helping to shape placement strategy, manage mid-term adjustments, and deliver an outstanding level of service to a diverse portfolio of commercial clients.

At Marsh Commercial, we are committed to helping our people grow and develop. We invest in learning, development, and career progression, and foster a collaborative culture where colleagues are supported to succeed.

What You Can Expect

• The opportunity to join a growing, high-performing team serving a broad range of commercial clients
• A collaborative environment focused on best practice, client service excellence, and technical expertise
• The chance to build trusted relationships with clients, insurers, and colleagues across Marsh
• Strong training, support, and development opportunities with clear career progression

In this role, you will:

• Support Client Executives with placement strategy for insurance renewals and mid-term changes to risk
• Request, review, and interpret underwriting information on behalf of commercial clients
• Prepare and submit accurate market presentations and slips in collaboration with Client Executives and the Placement Team
• Use Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
• Work closely with internal teams to prepare client reports for renewals
• Produce and/or request insurer documentation as required
• Review and comment on indemnity and insurance clauses
• Act as a senior point of contact for more complex queries, offering support and guidance where appropriate
• Contribute to a high-performing, client-focused culture and support the development of colleagues where needed

What we’re looking for:

• Proven experience managing the full renewal process for commercial insurance programmes
• Strong organisational and time-management skills, with the ability to manage multiple priorities
• Good awareness of clients’ businesses, insurance requirements, and service expectations
• Experience handling more complex client needs and supporting technical or service-related queries

What makes you stand out:

• A confident, client-facing approach with the ability to build strong relationships
• Calm under pressure and able to adapt flexibly when neededStrong technical knowledge and confidence supporting more complex accounts
• Cert CII qualified, with progress toward ACII desirable

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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