Senior Claims Manager - Marine & Commercial Leader

The Emerald Group Ltd, Search and Selection; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A specialist claims consultancy is seeking an experienced Senior Claims Manager to lead and manage a team, handling complex marine and commercial claims. This hands-on role combines technical claims handling with people leadership, emphasizing high-quality client outcomes. Key responsibilities include managing a diverse claims portfolio, leading claims professionals, and representing clients in dispute resolutions. Ideal candidates have significant experience in senior claims roles, strong negotiation skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Significant experience in a senior claims handling role.
• Strong technical knowledge and confident decision-making ability.
• Proven leadership and team management experience.

Responsibilities

• Managing a diverse portfolio of claims, including complex liability matters.
• Leading, mentoring, and performance-managing a team of claims professionals.
• Investigating, negotiating, and settling claims within agreed authority levels.

Skills

Leadership

Negotiation

Claims handling

Relationship building

Job description

A specialist claims consultancy is seeking an experienced Senior Claims Manager to lead and manage a team, handling complex marine and commercial claims. This hands-on role combines technical claims handling with people leadership, emphasizing high-quality client outcomes. Key responsibilities include managing a diverse claims portfolio, leading claims professionals, and representing clients in dispute resolutions. Ideal candidates have significant experience in senior claims roles, strong negotiation skills, and the ability to thrive in a fast-paced environment.