Senior Claims Handler (Liability & Construction / Complex Claims)

Markel; Leeds; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Senior Claims Handler to join their dynamic team in Leeds. This role offers a unique opportunity to manage a diverse range of claims, including Professional Indemnity and Employers Liability. With a strong emphasis on proactive communication and relationship management, you will play a key role in ensuring efficient claims processing. The company values personal and professional growth, providing a supportive environment for career development. Enjoy hybrid working, a competitive salary, and a comprehensive benefits package while making a meaningful impact in the insurance sector.

Benefits

Annual Bonus

25 Days Paid Holiday

Company Pension Scheme

Private Medical Cover

Dental Cover

Life Assurance

Income Protection

Season Ticket Loan

Qualifications

• Experience in handling various types of insurance claims, particularly in Liability and Construction.
• Legal qualifications or relevant claims practitioner experience preferred.

Responsibilities

• Manage a workload of claims with a focus on various liability types.
• Ensure effective communication with brokers and maintain relationships.

Skills

Claims Handling

Legal Knowledge

Time Management

Communication Skills

Microsoft Office

Education

CII Qualifications

Legal Qualifications

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

Do you have a Claims or Legal background and are looking to develop your career working for a people powered, forward thinking insurance business?

Do you have experience of handling either PI, EL/PL, Cyber, Construction Liability or D&O Claims?

Come and join our Complex Claims Team here at Markel.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity:

It’s an exciting time to join Markel as our business grows, and we have a great new role for a Senior Claims Handler to join our Liability & Construction team in Leeds. We can offer hybrid working, 4 days in the office / 1 day working from home and offer a great starting salary plus a fantastic annual bonus along with a great benefits package.

The claims department aims to be the market leader in the provision of an efficient, cost effective, creative and professional service to our brokers and clients. We strive to be pro-active and flexible in management of claims whilst maintaining our integrity. The claims team works with the underwriting team in order to facilitate close communication and exchange of ideas and is an integral part of the product and customer service delivered to our clients.

What you’ll be doing:

• Take full responsibility and accountability for your workload of claims covering varied classes of business but with a focus on Professional Indemnity, Employers Liability, Public Liability and Management Liability claims.
• Be able to prioritise work, have good time management skills and be able to work to deadlines to see claims through to final settlement in a proactive manner.
• Have a detailed knowledge of policy wordings and their application for Professional Indemnity, Employers’ Liability, Public Liability and Management Liability claims across all classes of business in addition to a working knowledge of all UK Retail wordings.
• Ensure good and regular lines of communication exist with key brokers and ensure that relationships are maintained.
• Contribute to team projects as required by the Liability & Construction Claims Manager and the Head of Insurance Claims.

Our must haves:

• A background working within insurance claims – either Liability & Construction, PI, EL/PL, D&O, Cyber.
• Have either legal qualifications or will be a claims practitioner with relevant experience including studying towards or having a real desire to study towards CII qualifications – we fully fund and support the CII qualification.
• Good Microsoft Office skills, including Word, Excel, Access and Outlook and must become fully competent with our in-house systems.
• Have excellent written and oral communication skills.

Who we are:

Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

What’s in it for you:

• A great starting salary plus fantastic annual bonus & strong benefits package.
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave.
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer.
• There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.