Senior Claims Handler

Adjusting Appointments Limited; Bristol; Hybrid; GBP 35,000 - 41,000; Full time

Job summary

Adjusting Appointments Limited is seeking an experienced Senior Claims Handler to join their team in Bristol. The successful candidate will provide excellent customer service, manage insurance claims from start to finish, and engage effectively with clients. This full-time role offers competitive remuneration, flexible benefits, and the opportunity for professional growth within a reputable company in the insurance industry.

Benefits

Contributory pension

Performance related bonus

Flexi benefits

Voluntary benefits schemes

Birthday holiday

Share purchase scheme

Qualifications

• Experienced in handling property claims from cradle to grave.
• Ability to understand various insurer policy wordings.

Responsibilities

• Manage claims proactively to ensure conclusion and service level criteria.
• Act as a point of contact for client/customer queries handling issues.

Skills

Customer service

Communication skills

Time management

IT literacy

Education

Cert CII or Cert CILA (desirable)

Job description

Join to apply for the Senior Claims Handler role at Adjusting Appointments Limited

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Join to apply for the Senior Claims Handler role at Adjusting Appointments Limited

An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.

Key Responsibilities

• Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
• You will also act as a point of contact for client/customer queries and owning issues through to their satisfactory conclusion
  
  

About You

• Experienced in handling Insurance property Claims from cradle to grave
• Experienced in being able to understand various Insurer Policy wordings to establish validity
• Excellent communication skills verbal and written
• Good time management/organisation skills with diary management experience
• Be able to work in a pressured environment handling volume calls whilst having the ability to remain calm and provide a quality claims journey experience
• IT literate and the ability to utilise multiple systems
• Be able to travel to the local office for training/induction or as and when required for team meetings etc.
• Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable)
  
  

Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.

Salary & Benefits

• Annual basic salary up to £35,000 per annum
• Contributory pension
• Performance related bonus
• Flexi benefits
• Voluntary benefits schemes
• Birthday holiday
• Share purchase scheme

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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