Casualty Liability Claims Handler - Resource Solutions

AXA UK; Cardiff; Remote; GBP 30,000 - 45,000; Full time

Job summary

Join a leading insurance provider as a Casualty Claims Handler and play a pivotal role in helping claimants navigate their claims. With remote working options and competitive pay, this permanent position provides comprehensive training and opportunities for growth within the organization.

Benefits

Self Invested Personal Pension Scheme (SIPP)

Holiday allowance of 25 days plus bank holidays

Private healthcare plan

Life assurance

Group Income Protection

Employee assistance programme

Voluntary benefits like dental cover and green car scheme

Qualifications

• Experience with Employers Liability and Public Liability claims.
• Excellent verbal and written communication skills.

Responsibilities

• Manage a range of claims including workplace injuries and public liability incidents.
• Negotiate settlements with various stakeholders.

Skills

Experience dealing with claims cradle to grave

Understanding of relevant EL/PL insurance legislation

Excellent communication skills

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Casualty Liability Claims Handler - Resource Solutions

Be the calm voice claimants rely on to get their lives back on track.

Job Location: UK wide, remote working

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Casualty Claims Handlers working remotely.

We are seeking experienced Casualty Claims Handlers with a focus on Employer’s Liability (EL), Public Liability (PL), and Injury Claims to join our team. This role offers a unique opportunity to work within a specialist team, where you will be ‘loaned’ out to both internal and external clients to offer your claims expertise.

As an EL, PL, and Injury Claims Handler, you'll be responsible for managing a diverse range of claims, including workplace injuries, public liability incidents, and other casualty-related injury claims.

This opportunity allows successful candidates to enhance their skillset, network with a diverse range of clients, develop knowledge of various systems, and still be supported by your team. Each assignment typically lasts between 3–12 months, ensuring that no two days will ever be the same!

Successful candidates will be employed on a secondment model, meaning you will be assigned to various teams based on business needs. While the assignments are temporary in nature, this is a permanent role, and after one secondment concludes, you will transition to another project within the organisation.

The skills you will have when you apply:

• Experience dealing with claims cradle to grave: including Employers Liability, Public Liability and injury claims from notification to settlement.
• Understanding of relevant EL/PL insurance legislation and injury claims protocols.
• Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Group Income Protection
• Employee assistance programme for employee wellbeing

Other benefits

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you:

Think we'd be a great match? Apply now –we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply –we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.