Senior Claims Executive – Financial Lines

TN United Kingdom; London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Claims Executive to join their dynamic team in London. This role offers a unique opportunity to manage high-profile Financial Lines Claims, particularly in Professional Indemnity. You will navigate complex claims processes, ensuring timely resolutions while providing exceptional service to clients. The ideal candidate will possess strong technical skills and a proven track record in claims management. With a hybrid work environment, this position promises both professional growth and the chance to make a significant impact within a leading global insurance broker.

Qualifications

• 5+ years of experience in handling Professional Indemnity claims.
• Strong technical knowledge in managing claims from start to finish.

Responsibilities

• Manage claims from initiation to settlement, ensuring timely resolution.
• Provide excellent customer service to clients and stakeholders.
• Handle complex, high-value claims and escalate when necessary.

Skills

Claims Management

Communication Skills

Negotiation Skills

Technical Knowledge in PI

Ability to Work Under Pressure

Tools

ECF

CLASS

Job description

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Client:

Heat Recruitment

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

06a4ba994a51

Job Views:

8

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Location: London

Salary: £45,000 - £70,000

Type: Permanent

Workplace: Hybrid

Ref: 87449

Recruiter: Managing This Role

The client is a leading global insurance broker seeking an experienced Claims Executive to manage Financial Lines Claims with a focus on Professional Indemnity within their successful and technical team. The role involves managing retail UK and global claims, primarily in PI, but also handling related risks such as FI, Cyber, Crime, and D&O (if experienced).

This position offers an excellent opportunity for a claims professional to gain recognition and rewards. You will work with high-profile clients, managing relationships and providing personalized service throughout the claims process. The ideal candidate should be technical, articulate, and capable of providing the necessary support.

Responsibilities:

1. Manage claims from initiation to settlement, ensuring timely resolution.
2. Provide excellent customer service to clients and stakeholders.
3. Handle complex, high-value claims and escalate when necessary.
4. Analyse policy wordings and advise on coverage issues.
5. Maintain accurate records of all claims activities.
6. Utilize London Market systems such as ECF and CLASS proficiently.

Requirements:

1. Ideally 5+ years of experience handling Professional Indemnity claims.
2. Strong technical knowledge and experience in managing claims from start to finish.
3. Excellent communication and negotiation skills.
4. Ability to work under pressure and meet tight deadlines.
5. Proficiency in London Market systems including ECF and CLASS.
6. Experience with related risks like FI, Cyber, and D&O is desirable.

If you meet these requirements and seek a challenging career opportunity with a leading global insurance firm, please apply.