Claims Specialist - Financial Lines

TN United Kingdom; Chelmsford; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Financial Lines Claims professional to join their dynamic team. This hybrid role offers the flexibility to work remotely or from the office, focusing on the management and successful settlement of Financial Lines claims for prestigious clients. You'll engage in negotiations, conduct data analysis, and coordinate communications to ensure seamless claim processes. With a supportive team environment and comprehensive benefits, this is an exciting opportunity for those passionate about making impactful decisions in the financial sector.

Benefits

Comprehensive Benefits Package

Flexible Working Solutions

Global Wellbeing Days

Agile Work Environment

Qualifications

• Experience managing claims from notification to resolution.
• Knowledge of Financial Lines Claims and negotiation confidence.

Responsibilities

• Manage notification, agreement, collection, and settlement of claims.
• Conduct data analysis to identify trends in claims.

Skills

Claims Management

Financial Lines Claims Knowledge

Negotiation Skills

Data Analysis

Interpersonal Skills

Proficiency in Word and Excel

CLASS and ECF Processing System

Job description

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Client:

Aon

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

bc272203b24c

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Are you an experienced Financial Lines Claims professional ideally with knowledge of London Market claims processes and procedures ? Are you excited to join a claims team that handles Financial Lines claims on behalf of some of the world's most recognised organisations ? If so, we have a fantastic hybrid role with flexibility to work both virtually and from our London, Chelmsford or Leeds offices.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection and successful settlement of a portfolio of Financial Lines claims. Your key responsibilities will include:

• First notification of loss for D&O, PI and Crime claims
• Negotiation and liaison with markets, clients, placement teams, specialists, network offices, underwriters and appointed authorities (loss adjusters, lawyers etc).
• Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment
• Negotiate the payment and settlement of claims with clients and underwriters
• Coordinate discussions and, where appropriate, meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.
• Engage with the Head of Financial lines Advocacy in the strategy to conclude contentious claims

How this opportunity is different

Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.

Skills and experience that will lead to success

• Experience Dealing with claims from First Notification of Loss to resolution.
• Knowledge of Financial Lines Claims and confidence to coordinate and initiate discussions with our networks, clients, underwriters and experts
• Experience of the CLASS and ECF Processing system (preferable)
• Proficient in word and excel
• Strong Interpersonal skills

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!