Senior Claims Analyst

Aspen Insurance Group; Greater London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player in financial services is seeking a Senior Claims Analyst to join their dynamic team in London. This role offers an exciting opportunity to leverage your analytical skills in driving continuous improvement across global claims operations. You will be instrumental in developing self-service tools and ensuring compliance with regulatory requirements. The company is known for its commitment to innovation and excellence, providing a collaborative environment that values diversity and individual growth. If you're ready to elevate your career and make a significant impact, this opportunity is perfect for you!

Qualifications

• Extensive experience in an analytically focused role within Insurance.
• Proven experience working with systems and analytical tools.

Responsibilities

• Develop analytical products to monitor Key Performance Indicators for claims.
• Deliver accurate reporting to Claims Executive and Boards.
• Support process improvement initiatives and operational support.

Skills

Data Analysis

Regulatory Compliance

Process Improvement

Interpersonal Skills

Communication Skills

Attention to Detail

Tools

Tableau

Power BI

MS Excel

Job description

Senior Claims Analyst
Salary: Competitive and based on experience
Location: London (Flexibility with fully remote working)

Keywords: Claims Analyst, Data Analysis, Financial Services, Regulatory Compliance, Process Improvement

Our client, Aspen, is seeking a Senior Claims Analyst to join their dynamic team in London. This role offers an exciting opportunity to utilise your analytical skills within a globally recognised Insurance company. You will be instrumental in driving continuous improvement across the global claims function and associated internal departments through data-driven insights. Your work will directly contribute to enhancing customer satisfaction, improving efficiency, and reducing processing times.

What you'll do:

As a Senior Claims Analyst at Aspen, you will play a pivotal role in shaping the company's claims operations strategy. Your primary responsibility will be to provide data analytic insights that drive continuous improvement across the global claims function. You will develop self-service tools of management information to improve productivity and help drive business decisions. Additionally, you will ensure compliance with internal policies and regulatory requirements. Your expertise will be crucial in supporting process improvement initiatives and serving as a key point of contact for operational support.

1. Develop analytical products to monitor and report on Key Performance Indicators for claims globally.
2. Deliver accurate and timely reporting to the Claims Executive, Exco and Boards.
3. Ensure awareness of and compliance with regulatory and legislative requirements.
4. Support the Claims Operations team to ensure all claims analytical and operations support services are delivered to the agreed quality and within defined service levels.
5. Serve as the key point of contact for operational support to claim professionals to resolve queries.
6. Support the global claims function in the production of analytical products.

What you bring:

The ideal candidate for the Senior Claims Analyst role brings extensive experience in an analytically focused role within Insurance. You have proven experience working with systems and analytical tools, extracting valuable insights from complex datasets. A strong understanding of technical claims handling would be advantageous.

1. Extensive knowledge of the demands of an analytically focused role.
2. Experience working with and extracting data from systems and analytical tools.
3. Understanding of technical claims handling would be advantageous.
4. Proficiency in data visualisation tools (Tableau, Power BI) and MS Excel.
5. Strong interpersonal and communication skills.
6. Ability to collaborate effectively within a team environment.
7. Strong attention to detail.

What sets this company apart:

Aspen is a leading global financial services company known for its commitment to innovation, excellence, and integrity. They offer an inclusive work environment that values diversity, collaboration, and individual growth. Working at Aspen provides an opportunity not only to contribute to the company's success but also to make a significant impact in the financial services industry.

What's next:

Ready to take your career to the next level with Aspen? Don't miss this exciting opportunity!

Apply today by clicking on the link. We look forward to receiving your application!