Senior Adjuster - Liability Claims

Davies; Leeds; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the insurance sector is seeking a Senior Adjuster for Liability Claims. This role involves managing caseloads primarily in the North East of England, requiring strong communication and negotiation skills. The successful candidate will be responsible for investigating claims, liaising with various stakeholders, and ensuring compliance with legal standards. This position offers opportunities for career development and a supportive work environment.

Benefits

Career development opportunities

Professional qualification funding

Leadership training

Pension

Life assurance

Flexible working

Wellbeing programs

Qualifications

• Experience handling Casualty Claims.
• Knowledge of insurance, legal principles, and regulations.

Responsibilities

• Liaising with Insurers, Policyholders, and Brokers.
• Investigating claims and preparing reports.
• Negotiating settlements within authority limits.

Skills

Communication

Customer Service

Teamwork

Organizational Skills

Adaptability

IT Skills

Job description

Join to apply for the Senior Adjuster - Liability Claims role at Davies.

Description

Department: Claims Management

Location: Leeds / North East of England / Remote

Hours: 35 hours per week, Monday-Friday. This is a home-based role covering caseloads in the North East of England, so travel in this area is necessary.

Our Opportunity:

Davies is seeking an experienced Liability Loss Adjuster to join our Casualty team. We value transferable skills and qualities that focus on what you can bring to the role. The position suits an experienced Casualty Adjuster/investigator looking for a new challenge, who is ambitious and eager to develop their skills and knowledge.

What will your day look like:

• Liaising with Insurers, Policyholders, and Brokers
• Investigating claims in the field or from the desk
• Gathering evidence and documentation
• Preparing reports and comments on evidence and liability
• Assessing policy indemnity, legal liability, quantum, and tactics
• Deciding on actions for resolution
• Negotiating settlements within authority limits
• Communicating professionally to progress cases
• Following documented procedures and maintaining reserves
• Keeping updated on technical changes and participating in training
• Carrying out reasonable instructions from line managers

Skills, Knowledge & Expertise:

• Experience handling Casualty Claims
• Knowledge of insurance, legal principles, regulations, Civil Procedure Rules, and Claims Portal
• Strong communication and customer service skills
• Teamwork, planning, organizational skills, and workload responsibility
• Adaptability, flexibility, and strong IT skills

Benefits include:

• Career development opportunities, professional qualification funding, and leadership training
• Environmental and social initiatives, including charity funding and employee volunteering
• Financial benefits such as pension, life assurance, cycle to work, and incentive plans
• Mental, physical, and emotional wellbeing support, including flexible working, holidays, and wellbeing programs