Senior Claims Adjuster – High-Value Financial Lines

Chubb Ltd.; Greater London; On-site; GBP 60,000 - 85,000; Full time

Job summary

Chubb Ltd. is seeking a Senior Claims Adjuster to join the UK & Ireland Financial Lines Claims Team. The role covers a diverse portfolio including Management Liability and related areas, with offices in London or Birmingham.

You will manage complex, high‑value claims from first notice to closure, work closely with brokers, policyholders, and third parties, and help uphold Chubb’s reputation for outstanding customer service and regulatory compliance.

Qualifications

• Manage a varied caseload from first notification through to closure
• Investigate, evaluate, and adjust claims in line with Chubb best practice
• Ensure prompt settlement, accurate reserving, and effective control of vendor expenses
• Work closely with policyholders, brokers, solicitors, loss adjusters, insurers, and other third parties
• Represent Chubb in internal and external meetings, including broker and client review meetings
• Build and maintain strong client relationships, delivering a high standard of customer service
• Support junior colleagues and contribute to team development through knowledge sharing and guidance
• Collaborate with Senior Adjusters, Technical Leads, Technical Managers, and the Team Manager on complex claims
• Ensure compliance with all regulatory and internal requirements

Responsibilities

• Manage a varied caseload from first notification through to closure
• Investigate, evaluate, and adjust claims in line with Chubb best practice
• Ensure prompt settlement, accurate reserving, and effective control of vendor expenses
• Work closely with policyholders, brokers, solicitors, loss adjusters, insurers, and other third parties
• Represent Chubb in internal and external meetings, including broker and client review meetings
• Build and maintain strong client relationships, delivering a high standard of customer service
• Support junior colleagues and contribute to team development through knowledge sharing and guidance
• Collaborate with Senior Adjusters, Technical Leads, Technical Managers, and the Team Manager on complex claims
• Ensure compliance with all regulatory and internal requirements

Job description

Chubb Ltd. is seeking a Senior Claims Adjuster to join the UK & Ireland Financial Lines Claims Team. The role covers a diverse portfolio including Management Liability and related areas, with offices in London or Birmingham.

You will manage complex, high‑value claims from first notice to closure, work closely with brokers, policyholders, and third parties, and help uphold Chubb’s reputation for outstanding customer service and regulatory compliance.