Senior Financial Lines Claims Adjuster

Chubb External; Birmingham; On-site; GBP 65,000 - 90,000; Full time

Job summary

Chubb External in Birmingham is seeking a Regional Senior Claims Adjuster to manage a diverse portfolio of Financial Lines Professional Indemnity and Healthcare claims, with a primary focus on Chubb Global Markets written in North America, the UK and internationally. The role is based in our Birmingham office and involves handling complex, high-severity claims from inception through to resolution.

You’ll work across Financial Lines sub-classes, including Management Liability, Employment

Responsibilities

• Negotiating claim settlements with policyholders, insurers, brokers, solicitors, loss adjusters and other third parties.
• Managing your own caseload to ensure prompt, accurate and timely file resolution, while controlling vendor expenses.
• Working within the CODE framework and Claims Proposition, with a strong focus on service delivery, compliance and regulatory requirements, including complaints handling.
• Supporting team and individual goals, and working with third-party service providers to maintain claims service standards.
• Representing Chubb at internal and external meetings, including reviews with brokers, key clients and London market representatives.
• Building and maintaining strong client relationships and key accounts through clear, timely correspondence.
• Providing guidance and support to Claims Adjusters, Senior Claims Adjusters, managers and underwriters, including projects and ad hoc tasks

Job description

We have a new role available for a Regional Senior Claims Adjuster to manage a diverse portfolio of Financial Lines Professional Indemnity and Healthcare claims, with a primary focus on Chubb Global Markets business written in North America, the UK and internationally. This is a varied and high-impact role, handling complex and high-severity claims from inception through to resolution while delivering best-practice, high-quality outcomes.The role will be based in our Birmingham office.

You’ll also have the opportunity to work across other Financial Lines sub-classes, including Management Liability, Employment Practices Liability, Crime, Commercial Legal Liability and Directors & Officers insurance.

Key Responsibilities:

• Negotiating claim settlements with policyholders, insurers, brokers, solicitors, loss adjusters and other third parties.
• Managing your own caseload to ensure prompt, accurate and timely file resolution, while controlling vendor expenses.
• Working within the CODE framework and Claims Proposition, with a strong focus on service delivery, compliance and regulatory requirements, including complaints handling.
• Supporting team and individual goals, and working with third-party service providers to maintain claims service standards.
• Representing Chubb at internal and external meetings, including reviews with brokers, key clients and London market representatives.
• Building and maintaining strong client relationships and key accounts through clear, timely correspondence.
• Providing guidance and support to Claims Adjusters, Senior Claims Adjusters, managers and underwriters, including projects and ad hoc tasks