Senior Change Lead

Zenith Group; Leeds; On-site; GBP 48,000 - 58,000; Full time

Benefits offered by this job

Annual bonus

Company car or car allowance

Pension 6.25% employer contribution

24 days annual leave + birthday

Private medical cover

Life insurance

Wellbeing support

Job summary

Zenith is seeking a Senior Change Lead for our Commercial Change & Implementation team in the UK. You will drive end-to-end change initiatives across implementations, business transformation and continuous improvement, collaborating with operations, customers and senior stakeholders to deliver measurable value.

You will apply Prosci change management principles, facilitate workshops, and influence Directors and customer representatives, while guiding adoption and governance within the division.

Qualifications

• Experience delivering business change initiatives or transformation programmes.
• Ability to combine change management, project delivery and continuous improvement approaches.
• Strong stakeholder management and engagement with senior leaders and customers.
• Experience applying structured change management methodologies, ideally Prosci.
• Strong project delivery experience with methods like Prince2, APM or Agile.
• Continuous improvement mindset with Lean principles.

Responsibilities

• Lead business change initiatives from concept through to successful implementation and adoption.
• Partner with operational teams, customers and senior stakeholders to identify opportunities and deliver measurable value.
• Apply a blend of project management, change management and continuous improvement methodologies.
• Use Prosci change management principles to engage stakeholders, build readiness and drive adoption.
• Facilitate workshops, meetings and discovery sessions to understand challenges and gather requirements.
• Influence stakeholders at all levels, including Directors and customer representatives.
• Identify and deliver improvements to customer journeys, processes and performance.
• Collaborate with Group Technology & Change on larger transformation programmes and governance activities.
• Coach colleagues across projects and share best practice.
• Contribute to evolving change and delivery approaches for more agile ways of working.

Skills

Change management

Stakeholder management

Prosci

Prince2/APM/Agile

Lean/Continuous improvement

Project delivery

Job description

At Zenith, we've been leading the transition to sustainable vehicle solutions for over 30 years. As the UK's largest independent vehicle solutions provider, we're proud of our people, our award-winning service and our ambition to make mobility smarter, greener and better for everyone.

Our Commercial Division is a market leader in delivering fleet management, maintenance and mobile services to high-intensity, operationally critical fleets. Supporting customers across retail, logistics, parcel delivery and construction, we manage everything from light commercial vehicles and HGVs through to trailers and specialist equipment. Our customers include household names such as Amazon, Royal Mail, Sainsbury's, EVRi, G4S and Asda.

We're now looking for a Senior Change Lead to join our Commercial Change & Implementation team.

This role offers something different from many traditional project management or change positions. Rather than working on a single workstream within a larger programme, you'll lead change that directly impacts our operations, colleagues and customers. You'll see projects through from concept to implementation and experience first-hand the value they deliver.

Working across customer implementations, business transformation initiatives and continuous improvement projects, you'll play a pivotal role in helping our division evolve while building strong relationships with stakeholders across the business and with some of the UK's largest commercial fleet customers.

What's the Role

• Lead business change initiatives from concept through to successful implementation and adoption.
• Partner with operational teams, customers and senior stakeholders to identify opportunities and deliver solutions that create measurable value.
• Apply a blend of project management, change management and continuous improvement methodologies to deliver successful outcomes.
• Use Prosci change management principles to engage stakeholders, build readiness and drive sustainable adoption.
• Facilitate workshops, meetings and discovery sessions to understand challenges, gather requirements and create alignment.
• Influence and challenge stakeholders at all levels, including Directors and customer representatives.
• Identify and deliver improvements to customer journeys, business processes and operational performance.
• Work alongside Group Technology & Change colleagues on larger transformation programmes while ensuring successful delivery within the division.
• Support governance activities, project planning, RAID management and progress reporting.
• Coach and support colleagues across projects, helping to build capability and share best practice.
• Contribute to the evolution of our change, delivery and continuous improvement approaches as we continue to develop more agile ways of working.

What Can You Bring

• Experience delivering business change initiatives, transformation programmes or operational improvement projects from concept through to implementation.
• The ability to combine change management, project delivery and continuous improvement approaches to achieve successful outcomes.
• Strong stakeholder management skills, with the confidence to influence, engage and appropriately challenge senior leaders and customers.
• Experience applying structured change management methodologies, ideally Prosci.
• Strong project delivery experience, supported by methodologies such as Prince2, APM or Agile.
• A continuous improvement mindset, ideally supported by Lean principles or methodologies.

What's in it for You

• Base salary up to £53,000 per annum
• Annual bonus
• Company car or Car allowance
• Pension - 6.25% employer contribution
• 24 days annual leave & 1 day for your birthday plus bank holidays
• The option to buy or sell holidays (+5 or -3)
• Private Medical Cover
• Life Insurance
• Breakdown Cover
• Dental & Health Cash Plans
• Critical Illness Cover
• Tech Scheme
• Cycle to Work Scheme
• Perks at Work – save on everyday essentials
• Wellbeing support including onsite GP, EAP, pensions advice, funded HRT treatment,
• Mental Health First Aiders
• Sports & Social Club, company activities, and team events.
• Agile working
• Free onsite parking
• Onsite bistro
• Inclusive culture with colleague-led equality networks
• Development opportunities with access to our MyGPS personal development framework.

Why Join us?

• Our customers trust us – partnering with some of the UK's largest and most recognisable brands.
• Our people stay with us – we've built a collaborative, supportive culture where people are empowered to make an impact.
• We're ambitious – backed by recent recapitalisation, major investment, a clear strategy for long-term growth and a thriving fleet of almost 170,000 vehicles.
• We're award-winning – including Leasing Company of the Year (Fleet News 2026), Large Business of the Year and Diversity & Inclusion Award winners at the Yorkshire Post Excellence in Business Awards, and Wellbeing Award winners at Fleet News 2025.
• We're leading the transition to sustainable mobility – with over 41% of our fleet now Battery Electric Vehicles and a long-standing commitment to sustainability.
• We're invested in your future – offering clear development opportunities, structured career pathways and the chance to build a long‑term career with a market leader

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.