Senior Change Consultant: Drive Digital Adoption & Value

Capgemini Invent; Glasgow; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Flexible working arrangements

Wellbeing programs

Job summary

Capgemini Invent in the UK seeks a Business Change Consultant to drive people-centric change across workplace transformation. You will lead design and delivery of change interventions, build stakeholder maps, and coach client leads to realise business value.

You’ll combine strategic thinking with hands-on delivery in Agile/SAFe environments, partner with Experience Managers, and help embed adoption through measurable outcomes and strong internal capability building.

Qualifications

• Proven track record delivering business change initiatives as part of digital or workplace transformation programmes.
• Skilled in stakeholder management, change impact analysis, and adoption strategy development.
• Comfortable operating in fast-paced, ambiguous environments and balancing multiple priorities.
• Experience in Agile, SAFe or other iterative delivery environments.

Responsibilities

• Lead or support the development of end-to-end business change strategies aligned to programme objectives and timelines.
• Conduct change impact assessments and readiness activities, identifying key personas, pain points, and areas requiring support.
• Develop and maintain stakeholder maps, engagement plans, and communications matrices.
• Design and deliver tailored engagement interventions to drive awareness, desire, and capability for change.
• Define and track success metrics for adoption, using feedback and behavioural insights to iterate approaches.
• Collaborate with training and comms leads to ensure a unified and timely user experience.
• Build strong relationships with client stakeholders at multiple levels, acting as the voice of the user throughout the programme.
• Facilitate workshops, drop-ins, and feedback sessions to test assumptions, gain buy-in and co-create solutions.
• Provide coaching to business leads, champions, and change agents to build internal capability
• Contribute to the growth of Capgemini’s Modern Workplace change offering through knowledge sharing, asset development, and mentoring junior team members.
• Stay informed on emerging tools and trends in employee experience, workplace culture, and digital adoption.

Skills

Change management

Stakeholder management

Adoption strategy

Agile/SAFe experience

Fast-paced environments

Education

Degree in Business or related field

Tools

Microsoft 365

ServiceNow

Copilot

Job description

Capgemini Invent in the UK seeks a Business Change Consultant to drive people-centric change across workplace transformation. You will lead design and delivery of change interventions, build stakeholder maps, and coach client leads to realise business value.

You’ll combine strategic thinking with hands-on delivery in Agile/SAFe environments, partner with Experience Managers, and help embed adoption through measurable outcomes and strong internal capability building.