Senior Certification Leader Flexible Hours & Global Travel

Commercial Ltd; England; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

25-30 days annual leave

Life assurance

Group personal pension

Income protection

Free parking

Flexible working hours

Travel opportunities

Job summary

Commercial Ltd in Northamptonshire seeks a senior leader to take overall responsibility for a specialist certification business area in the UK. You will lead teams to deliver against customer expectations, commercial targets, quality standards and regulatory requirements within a regulated environment.

You will align budgets, forecasts and reporting, drive continuous improvement and coach teams across testing, sales and other internal departments. Regular UK/Ireland travel is required.

Qualifications

• Proven experience leading and developing high-performing teams.
• Strong operational management with KPIs, targets and budgets.
• Technical background within certification/conformity assessment.
• Ability to understand and interpret technical standards and regulatory requirements.
• Experience managing budgets, forecasts and financial performance.
• Strong customer relationship and business development skills.
• Excellent communication, presentation and stakeholder management skills.
• Experience driving continuous improvement and operational change.
• Strong organisational, decision-making and problem-solving skills.
• A customer-focused and commercially aware approach.
• Confidence dealing with senior customers and industry stakeholders.

Responsibilities

• Lead, motivate and develop specialist certification teams.
• Manage departmental performance against budgets, KPIs and objectives.
• Own financial performance, forecasting, budgets and reporting.
• Drive continuous improvement and service delivery.
• Coach and develop team capability and succession planning.
• Align resources to meet customer and business needs.
• Build relationships with key customers, industry stakeholders and trade associations.
• Identify new business opportunities and support growth.
• Collaborate with Testing, Sales and internal departments.
• Maintain high standards of customer service and responsiveness.
• Ensure ISO/IEC 17065 compliance and accreditation requirements.
• Support quality management systems and audits.
• Represent the organisation at events and technical forums.
• Champion new certification schemes and market opportunities.
• Undertake regular UK and Ireland travel, with occasional international travel.

Skills

People leadership

Operational management

Certification/regulatory knowledge

Standards interpretation

Budgets/forecasting

Customer relationships

Communication/presentations

Continuous improvement

Organisational/decision-making

Customer-focused/commercial awareness

Senior stakeholder engagement

Tools

Microsoft Office

Excel

Word

PowerPoint

Teams

Job description

Commercial Ltd in Northamptonshire seeks a senior leader to take overall responsibility for a specialist certification business area in the UK. You will lead teams to deliver against customer expectations, commercial targets, quality standards and regulatory requirements within a regulated environment.

You will align budgets, forecasts and reporting, drive continuous improvement and coach teams across testing, sales and other internal departments. Regular UK/Ireland travel is required.