Business Area Manager - Certification

Commercial Ltd; England; Presencial; GBP 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25-30 days annual leave

Life assurance

Group personal pension

Income protection

Free parking

Flexible working hours

Travel opportunities

Descripción de la vacante

Commercial Ltd in Northamptonshire seeks a senior leader to take overall responsibility for a specialist certification business area in the UK. You will lead teams to deliver against customer expectations, commercial targets, quality standards and regulatory requirements within a regulated environment.

You will align budgets, forecasts and reporting, drive continuous improvement and coach teams across testing, sales and other internal departments. Regular UK/Ireland travel is required.

Formación

• Proven experience leading and developing high-performing teams.
• Strong operational management with KPIs, targets and budgets.
• Technical background within certification/conformity assessment.
• Ability to understand and interpret technical standards and regulatory requirements.
• Experience managing budgets, forecasts and financial performance.
• Strong customer relationship and business development skills.
• Excellent communication, presentation and stakeholder management skills.
• Experience driving continuous improvement and operational change.
• Strong organisational, decision-making and problem-solving skills.
• A customer-focused and commercially aware approach.
• Confidence dealing with senior customers and industry stakeholders.

Responsabilidades

• Lead, motivate and develop specialist certification teams.
• Manage departmental performance against budgets, KPIs and objectives.
• Own financial performance, forecasting, budgets and reporting.
• Drive continuous improvement and service delivery.
• Coach and develop team capability and succession planning.
• Align resources to meet customer and business needs.
• Build relationships with key customers, industry stakeholders and trade associations.
• Identify new business opportunities and support growth.
• Collaborate with Testing, Sales and internal departments.
• Maintain high standards of customer service and responsiveness.
• Ensure ISO/IEC 17065 compliance and accreditation requirements.
• Support quality management systems and audits.
• Represent the organisation at events and technical forums.
• Champion new certification schemes and market opportunities.
• Undertake regular UK and Ireland travel, with occasional international travel.

Conocimientos

People leadership

Operational management

Certification/regulatory knowledge

Standards interpretation

Budgets/forecasting

Customer relationships

Communication/presentations

Continuous improvement

Organisational/decision-making

Customer-focused/commercial awareness

Senior stakeholder engagement

Herramientas

Microsoft Office

Excel

Word

PowerPoint

Teams

Descripción del empleo

Business Area Manager - Certification on behalf of an established, internationally operating technical organisation based in Northamptonshire.

This is a senior leadership position combining people management, operational performance, commercial responsibility, customer relationships and regulatory compliance within a specialist certification environment.

The Role

You’ll take overall responsibility for a specialist certification business area, leading teams to deliver against customer expectations, commercial targets, quality standards and regulatory requirements.

Key responsibilities will include:

• Leading, motivating and developing specialist certification teams
• Managing departmental performance against budgets, KPIs and strategic objectives
• Taking ownership of financial performance, forecasting, budgets and reporting
• Driving continuous improvement, operational efficiency and service delivery
• Developing team capability through coaching, performance management and succession planning
• Managing resources and workloads to meet customer and business requirements
• Building strong relationships with key customers, industry stakeholders and trade associations
• Identifying new business opportunities and supporting commercial growth
• Working closely with Testing, Sales and other internal departments
• Maintaining high standards of customer service and responsiveness
• Overseeing compliance with ISO/IEC 17065 and relevant accreditation requirements
• Supporting quality management systems, audits and corrective/preventative actions
• Representing the organisation at presentations, webinars, exhibitions, technical events and industry forums
• Supporting the introduction of new certification schemes, services and market opportunities
• Undertaking regular UK and Ireland travel, alongside occasional international travel

We’re looking for an experienced leader who can combine technical understanding with strong commercial and people-management skills.

You’ll ideally have:

• Proven experience leading and developing high-performing teams
• Strong operational management experience, including KPIs, service targets and budgets
• A technical background within certification, conformity assessment, testing or another regulated environment
• The ability to understand and interpret technical standards and regulatory requirements
• Experience managing budgets, forecasts and financial performance
• Strong customer relationship and business development skills
• Excellent communication, presentation and stakeholder management skills
• Experience driving continuous improvement and operational change
• Strong organisational, decision-making and problem-solving skills
• A customer-focused and commercially aware approach
• Confidence dealing with senior customers and industry stakeholders
• Strong Microsoft Office skills, particularly Excel, Word, PowerPoint and Teams

Desirable Experience

• ISO/IEC 17065
• UKAS and/or other accredited activities
• PPE certification and relevant legislation
• Accredited laboratory or certification environments
• Quality management systems and audit processes
• Health & Safety management
• International regulatory frameworks and product certification schemes
• Leadership or management qualifications

Salary and Benefits

£40,000 - £50,000 salary , depending on experience

• 25-30 days annual leave, increasing with service
• Life assurance
• Group personal pension
• Income protection
• Free parking
• Flexible working hours
• Senior leadership responsibility within a specialist technical environment
• UK, Ireland and international travel opportunities

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