Global Certification Business Area Leader

Interaction Recruitment Group; Kettering; Presencial; GBP 40.000 - 50.000; Jornada completa

Descripción de la vacante

Interaction Recruitment Group is recruiting on behalf of a leading technical organisation for an experienced Business Area Manager - Certification to lead multiple teams from its Kettering base.

You will own the department's financial and operational objectives, drive growth, ensure quality, compliance and customer service, and coordinate with colleagues across the UK, Ireland, Sri Lanka, Finland, Turkey and China.

Formación

• Proven leadership and people management experience.
• Strong operational management, KPIs, budgets and performance.
• Technical background in certification, conformity assessment, or testing.
• Ability to interpret technical standards and regulatory requirements.
• Strong commercial awareness.

Responsabilidades

• Lead, motivate and develop the Certification teams, creating a high-performing and commercially focused working environment.
• Drive departmental performance against budgets, revenue targets, operational KPIs and strategic objectives.
• Take ownership of financial management, including budgeting, forecasting, cost control and month-end reporting.
• Identify opportunities to improve operational efficiency, profitability, service delivery and business growth.
• Develop team capability through coaching, performance management, training and succession planning.
• Ensure effective resource planning and workload management to meet customer requirements.
• Build and maintain strong relationships with key customers, industry stakeholders, regulators and trade associations.
• Support business development activities, identifying new opportunities and strengthening the organisation's market position.
• Oversee quality management systems and ensure ongoing compliance with ISO/IEC 17065 accreditation requirements.
• Drive continuous improvement initiatives, ensuring quality, health and safety and operational standards are maintained.
• Work collaboratively with Testing, Sales, China and other departments to deliver an excellent customer experience.
• Represent the organisation at industry events, exhibitions, presentations, webinars and customer meetings.
• Undertake regular UK and Ireland travel, alongside occasional international travel, including visits to China.

Descripción del empleo

Interaction Recruitment Group is recruiting on behalf of a leading technical organisation for an experienced Business Area Manager - Certification to lead multiple teams from its Kettering base.

You will own the department's financial and operational objectives, drive growth, ensure quality, compliance and customer service, and coordinate with colleagues across the UK, Ireland, Sri Lanka, Finland, Turkey and China.