Senior Casino Gaming Supervisor

Metropolitan Gaming; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Service charge and tips

Discounts across venues

Company pension scheme

Life insurance cover

Season ticket loan

Cycle to work scheme

Refer a friend bonus

Job summary

Metropolitan Gaming is looking for a Gaming Supervisor who can provide exceptional customer service and oversee gaming activities. You will ensure compliance with gaming laws, monitor customer interactions, and support a safe gaming environment.

Applicants should hold a valid Personal Management Licence, have in-depth knowledge of gaming operations, and possess strong leadership abilities. Join our team and contribute to creating a vibrant atmosphere where everyone can thrive.

Qualifications

• Holds a valid Personal Management Licence.
• Detailed knowledge of NEON and AML/SG policy.
• Exceptional customer service skills are required.

Responsibilities

• Oversee gaming activity ensuring compliance with relevant legislation.
• Monitor customer play and intervene when required.
• Run casino operations in the absence of a Casino Manager.

Skills

Customer service

Gaming supervision

Knowledge of NEON

Leadership

AML/SG policy knowledge

Casino operations management

Training new dealers

Education

Valid Personal Management Licence

Job description

Metropolitan Gaming is looking for a Gaming Supervisor who can provide exceptional customer service and oversee gaming activities. You will ensure compliance with gaming laws, monitor customer interactions, and support a safe gaming environment.

Applicants should hold a valid Personal Management Licence, have in-depth knowledge of gaming operations, and possess strong leadership abilities. Join our team and contribute to creating a vibrant atmosphere where everyone can thrive.