Senior Care & Support Worker - Southern Housing

Southern Housing; Horsham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Southern Housing is seeking a Senior Care & Support Worker to lead and support the staff team while delivering person-centred care to residents on the Isle of Wight.

Based at Ryde Village or other schemes, the role combines hands-on care with leadership, requiring flexibility for evenings, weekends and on-call duties. The successful candidate will have NVQ Level 3 in Care (or equivalent) and strong safeguarding knowledge.

Qualifications

• Proven experience supporting people with care needs in a CQC-regulated environment.
• Excellent communication and interpersonal skills with residents and colleagues.
• Ability to supervise and support staff, including performance management.
• Commitment to safeguarding, health and safety and person-centred care.
• Flexible to work evenings, weekends, on-call rotas and extended hours.

Responsibilities

• Lead and support staff while delivering person-centred care.
• Work with the Registered Manager to maintain standards and staff development.
• Deliver care safely and compassionately per care plans.
• Be flexible to meet residents' needs and rota requirements.
• Attend training at other offices or schemes.

Skills

Care expertise

Communication

Staff supervision

Safeguarding

Health & safety

Education

NVQ Level 3 in Care

First aid certificate

NVQ Level 4 in Care (working towards)

Enhanced DBS check

Job description

Senior Care & Support Worker

£27,211 per annum + benefits

Isle of Wight – Sandown

Ref: 173

About the role

We’re looking for an experienced and confident Senior Care & Support Worker to support the day to day delivery of high quality care and support services within our Care & Support team.

Working closely with the Registered Manager and Team Leader, you’ll help lead and support the staff team while continuing to deliver person centred care to residents. You’ll play a key role in maintaining standards, supporting staff development, and ensuring care is delivered safely, compassionately and in line with individual care plans.

This is a hands on role that combines leadership with direct care. You’ll be expected to work flexibly to meet the needs of residents and the service, including evenings, weekends, on call duties and rota cover where required. The role involves physically demanding work, including moving and handling, and supporting residents through both routine and emergency situations.

You’ll be based at Ryde Village, Green Meadows, Furze Brake, or one of our Personal Budget service schemes on the Isle of Wigh t, depending on the vacancy you’ve applied for. You may also be required to attend training at other offices or schemes.

About you

You’re an experienced care professional with the confidence to support and motivate others while delivering excellent care yourself. You’re calm under pressure, organised and committed to safeguarding, quality and continuous improvement.

You will need:

• Proven experience supporting people with care needs, with a strong understanding of person centred care
• Experience working in a CQC regulated care environment, with a good understanding of standards and compliance
• Strong communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues and professionals
• The ability to support, guide and motivate staff, including assisting with supervision and day to day performance
• A clear understanding of safeguarding responsibilities, with confidence following procedures and escalating concerns appropriately
• Proven knowledge of health & safety, risk management and safe systems of work
• The ability to remain calm and professional when managing emergencies or challenging situations
• Good IT and record keeping skills to maintain accurate care plans, records and reports
• Flexibility to work evenings, weekends, on call rotas and extended hours where required

Qualifications & development:

• A relevant NVQ Level 3 in Care (or equivalent), or actively working towards this
• Willingness and ability to complete required underpinning knowledge and training
• A basic first aid certificate
• Desirable:
• Experience leading or supervising a team
• Awareness of local health, social care and community services
• Working towards or holding an NVQ Level 4 in Care
• Successful candidates will be subject to an Enhanced DBS check and Adult Barred List check

About the team

You’ll be part of our Care & Support service, delivering CQC regulated, person centred care to adults with a range of support needs.

The service focuses on promoting independence, dignity and quality of life, with care and support delivered in line with individual care plans and best practice. Working within a supportive team environment, colleagues deliver care in safe, respectful and well managed settings.

Senior Care & Support Workers play a key role in supporting managers, guiding staff teams, maintaining standards and ensuring care is delivered safely, consistently and in line with regulatory requirements.

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

Advertising End Date: 07 Sep 2026