Senior Care Leader - Mentor, Plan and Elevate Resident Care

Meridian Business Support Ltd; Norwich; On-site; GBP 23,000 - 29,000; Full time

Job summary

Meridian Business Support Ltd is seeking a compassionate Senior Support Worker in Norwich, England. You will lead the care team, supervise staff, and support residents with daily needs while promoting dignity and independence.

The role emphasises mentoring junior staff, contributing to care planning, and ensuring high standards of care across the team. A caring, empathetic approach and strong communication are essential.

Qualifications

• Proven experience in a senior care or support role.
• Strong communication and leadership abilities.
• Good organisational skills with the ability to prioritise workload.

Responsibilities

• Support residents with personal care, ensuring dignity, respect and independence at all times.
• Recognise and respond to the daily needs of residents.
• Conduct staff supervisions and contribute to performance appraisals.
• Assist in developing and reviewing care plans.
• Provide guidance, coaching, and support to care staff.
• Work collaboratively with the wider care team to maintain high-quality care standards.
• Ensure effective communication with residents, families, and colleagues.

Skills

Leadership

Communication

Organisational skills

Teamwork

Empathy

Education

NVQ Level 3 in Health & Social Care

Job description

Meridian Business Support Ltd is seeking a compassionate Senior Support Worker in Norwich, England. You will lead the care team, supervise staff, and support residents with daily needs while promoting dignity and independence.

The role emphasises mentoring junior staff, contributing to care planning, and ensuring high standards of care across the team. A caring, empathetic approach and strong communication are essential.