Senior Care Coordinator
Location: Burnley
Salary: £26,000 - £28,000 per annum
TRC is working with a small complex care provider in Burnley, looking for an experienced Care Coordinator to take up a key role within a large complex care office.
Our client delivers outstanding, person-centred complex care in the North of England to people in their own homes! If you thrive on managing high-volume rotas, coordinating intricate care packages, and optimising community runs across multiple locations, this could be your perfect next step.
The Role:
This is an intricate role at the heart of their care operations. You'll oversee the coordination of complex care packages and the efficient planning of large-scale community care runs. You'll also support growth through smart planning, strong leadership, and proactive business development.
- Manage complex care packages for clients with clinical needs
- Build and maintain rotas for high-volume, multi-location community care runs
- Lead scheduling and rota planning for large care teams
- Liaise with healthcare professionals, commissioners, families, and staff
- Identify new business opportunities and support service growth and care staff
- Ensure compliance with CQC and internal quality standards
- Share in the on-call rota for out-of-hours support
The Ideal Person:
- At least 2 years of experience in coordination within domiciliary or complex care, preferably with experience using Peopleplanner
- Strong track record in managing community-based care and large-scale runs
- Confident with IT systems (Outlook, Excel, Word, rota/care software)
- Excellent organisational, problem-solving, and communication skills; knowledge of community care frameworks and CQC compliance
- Bonus: Business development or commissioning experience
If you believe you have the ambition and experience for this role, please apply, and our team will be in touch!