Senior Care Coordination Lead

Connected Health; Belfast City District; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus £200

Refer a Friend £200

Career growth & training

Free Access NI

Free uniform

Cycle to Work scheme

Bluelight Card

Wellbeing package

Local business discounts

Job summary

Connected Health is seeking a Senior Team Lead to support Community Care Managers and Service Managers in delivering high-quality homecare. You’ll work with local authorities, service users, and healthcare professionals to ensure compliance with quality standards.

The role emphasizes leadership, coordination, and continuous service improvement, with a focus on safeguarding, staff development, and efficient rostering. A proactive, patient, and adaptable approach is essential.

Qualifications

• Teamwork skills and relationship management are essential.
• Strong telephone and communication abilities are required.
• Excellent organizational and planning skills are expected.
• Fast learner with an entrepreneurial spirit and self-motivation.
• GCSE English and Mathematics at grade C or above.

Responsibilities

• Provide support and guidance to the coordination team to ensure quality outcomes.
• Support learning and development of team members to high standards.
• Ensure policies and procedures are adhered to for a safe working environment.
• Promote the aims and values of Connected Health in every interaction.
• Oversee coordination procedures alongside senior coordinators.
• Assist Coordination Manager with day-to-day operations and rota management.
• Supervise the team in the Coordination Manager's absence.
• Source and implement new packages with knowledge of client and staff capacities.
• Work with brokerages and Care Managers to establish strong working relationships.

Skills

Teamwork Skills

Relationship Management

Strong telephone skills

Excellent organizational skills

Fast Learner

Education

English GCSE C or above

Mathematics GCSE C or above

Tools

MS Office

Google Maps

Job description

Connected Health is seeking a Senior Team Lead to support Community Care Managers and Service Managers in delivering high-quality homecare. You’ll work with local authorities, service users, and healthcare professionals to ensure compliance with quality standards.

The role emphasizes leadership, coordination, and continuous service improvement, with a focus on safeguarding, staff development, and efficient rostering. A proactive, patient, and adaptable approach is essential.