Senior Campus Hub Officer – 11-Month FTC, Nottingham

The University of Law; Nottingham; On-site; GBP 17,000 - 20,000; Part time

Benefits offered by this job

22.8 days annual leave

Staff and student discounts

Private Medical Scheme

Life Assurance

Contributory Pension Scheme

Season Ticket Loans

Student Discounts

Job summary

The University of Law is seeking a Senior Campus Hub Officer on a fixed-term 11-month contract for the Nottingham campus. This part-time post (21 hours/week, on-site) involves welcoming students, managing enquiries, coordinating events and supporting enrolment, assessments and campus operations.

You will deputise for the Campus Hub Manager, coordinate events, deliver Right to Study checks when required, and collaborate with faculties, student services and external partners to enhance the student

Qualifications

• Experience delivering excellent customer service within education or similar environment.
• Experience coordinating events or activities amidst multiple priorities.
• Handling complex or sensitive enquiries with confidentiality and empathy.
• Strong organisational and interpersonal skills with attention to detail.
• Experience using IT systems, databases or CRM to record enquiries.
• Ability to work independently and collaborate with stakeholders.
• GCSE English and Maths at grade C/4 or above, or equivalent.
• Experience deputising for a manager or supervising colleagues.
• Experience supporting international students and Right to Study checks.
• Experience coordinating assessments, invigilators or campus events.
• Knowledge of safeguarding, GDPR, equality & inclusion, student wellbeing.
• Customer service training or a relevant degree.

Responsibilities

• Deputise for the Campus Hub Manager when required.
• Coordinate and deliver student events, inductions and on-campus assessments.
• Support student enrolment, registration, ID checks and international services.
• Serve as senior point of contact for enquiries and escalate matters appropriately.
• Oversee invigilators and smooth delivery of assessments.
• Collaborate with academic teams, Facilities, Timetabling and partners.
• Promote student engagement through campus events and activities.

Skills

Customer service

Event coordination

Stakeholder collaboration

IT systems

Communication

Education

GCSE English & Maths

Tools

CRM platforms

Job description

The University of Law is seeking a Senior Campus Hub Officer on a fixed-term 11-month contract for the Nottingham campus. This part-time post (21 hours/week, on-site) involves welcoming students, managing enquiries, coordinating events and supporting enrolment, assessments and campus operations.

You will deputise for the Campus Hub Manager, coordinate events, deliver Right to Study checks when required, and collaborate with faculties, student services and external partners to enhance the student