Senior Business Travel Expert

Your Travel Corporate; Maidstone; On-site; GBP 36,000 - 54,000; Full time

Benefits offered by this job

31 days annual leave

Vitality life insurance (post-prob​ab​

Employee Assistance Programme

Wellbeing support

Regular team events

Job summary

Your Travel Corporate in Maidstone is seeking an experienced Business Travel Consultant who can manage complex travel requirements with precision and pride.

You will be the main point of contact for clients, delivering a high-touch, concierge-level service, handling complex itineraries, changes and urgent requests, and coordinating with the team to maintain consistently high standards and client satisfaction.

Qualifications

• Minimum 5 years’ experience in a business travel role.
• Strong GDS knowledge: Travelport preferred, Amadeus/Galileo/Sabre acceptable.
• Able to process GDS Exchanges and Refunds.
• Experience using the Atriis travel platform is preferred.
• Confident managing complex, high-value travel requests independently.
• Excellent attention to detail and organisational skills.
• Strong communication with a client-first mindset.
• Calm under pressure and comfortable working in a fast-paced environment.
• A team player who takes ownership and pride in their work.

Responsibilities

• Managing fast paced end-to-end corporate travel bookings across air, hotel, rail and ancillary services
• Acting as the main point of contact for your clients, delivering a high-touch, concierge-level service
• Handling complex itineraries, changes, reissues and urgent requests with confidence
• Monitoring GDS queues and proactively managing deadlines and ticketing requirements
• Building long-term client relationships focused on retention and service excellence
• Supporting clients outside of standard hours when required
• Working closely with the wider team to maintain consistently high standards

Skills

GDS knowledge

Client relationship management

Attention to detail

Organisational skills

Communication skills

Tools

Travelport

Amadeus

Galileo

Sabre

Atriis travel platform

Job description

If you’re an experienced Business Travel Consultant who can work accurately at a fast pace, and takes real pride in your work, we want to speak to you!

We’re looking for someone who operates at a high level - someone who can manage complex travel requirements, build strong client relationships, and deliver consistently without close supervision.

At Your Travel Corporate, the focus is simple. High standards, strong clients, and a service-led approach. No shortcuts, no volume-driven chaos.

If you’re currently in a role where you’re undervalued, restricted, or just not earning or working at the level you know you can, this could be the step up.

What you’ll be doing

• Managing fast paced end-to-end corporate travel bookings across air, hotel, rail and ancillary services
• Acting as the main point of contact for your clients, delivering a high-touch, concierge-level service
• Handling complex itineraries, changes, reissues and urgent requests with confidence
• Monitoring GDS queues and proactively managing deadlines and ticketing requirements
• Building long-term client relationships focused on retention and service excellence
• Supporting clients outside of standard hours when required
• Working closely with the wider team to maintain consistently high standards

What we’re looking for

• Minimum 5 years’ experience in a business travel role (essential)
• Strong GDS knowledge (Travelport preferred, but Amadeus, Galileo or Sabre considered)
• Able to process GDS Exchanges and Refunds
• Experience using the Atriis travel platform is preferred
• Confident managing complex, high-value travel requests independently
• Excellent attention to detail and organisational skills
• Strong communication skills with a natural client-first mindset
• Calm under pressure and comfortable working in a fast-paced environment
• A team player who takes ownership and pride in their work

Preferred (not essential):

• Ticketing or fare-related qualifications

What you’ll get in return

• Flexibility around school drop offs and pick ups if needed
• A genuinely supportive, experienced team
• Opportunity to work with a growing, ambitious business
• Vitality life insurance (post-probation)
• 31 days annual leave inclusive of public/bank holidays, increasing with service
• Employee Assistance Programme and wellbeing support
• Regular team events and a strong company culture