Senior Business Systems Support Officer

Cambridgeshire County Council; Little Stukeley; Vor Ort; GBP 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Skill development

Zusammenfassung

Cambridgeshire County Council is offering two six-month fixed-term contracts or secondments in the Children’s and Education IT Business Systems Team. The role focuses on keeping case management systems for children’s and education services functioning and evolving as services change.

The work blends configuration, testing and support with an understanding of business processes, including contributing to changes through the Families First Programme.

Qualifikationen

• Keep case management systems working effectively.
• Adapt case management systems as children’s and education services change.
• Configure systems to meet new requirements.
• Test systems to ensure they work as intended.
• Provide system support to users and resolve issues.
• Turn business needs into practical system improvements.
• Contribute to changes through the Families First Programme.

Aufgaben

• Keep case management systems working effectively.
• Adapt case management systems as children’s and education services change.
• Configure systems.
• Test systems.
• Provide system support.
• Turn business needs into practical system improvements.
• Contribute to changes through the Families First Programme.

Kenntnisse

System configuration

Testing

System support

Business processes

Jobbeschreibung

This post sits in the Children's and Education IT Business Systems Team at Cambridgeshire County Council, and two posts are offered on six-month fixed-term contracts or secondments. The work is about keeping case management systems for children's and education services working well and adapting them as services change. It blends system configuration, testing and support with an understanding of business processes, and includes contributing to changes through the Families First Programme.

What the job involves

• Keep case management systems working effectively
• Adapt case management systems as children's and education services change
• Configure systems
• Test systems
• Provide system support
• Turn business needs into practical system improvements
• Contribute to changes through the Families First Programme

What’s offered

• Opportunity to develop skills and expertise in system configuration, testing and support