Senior Business Systems/IS Analyst

Howmet Aerospace; Telford; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pension scheme

Discretionary bonus

Disability insurance

Holidays 22 days

Cash plan for employees

Enhanced parental pay

Employee assistance program

Safety and inclusive culture

Job summary

Howmet Aerospace in Telford, UK is seeking an experienced Senior Business Systems/IS Analyst to support, maintain, and improve the Infor LN ERP environment and related manufacturing systems.

This role serves as the primary link between Telford stakeholders and the IT/IS organization, collaborating with Manufacturing, Finance, Supply Chain, Distribution, and Quality to resolve issues, capture requirements, and implement approved technology solutions.

Qualifications

• At least five years of supporting ERP manufacturing systems.
• Strong analytical, technical problem-solving, communication, and documentation skills.
• Ability to manage competing priorities and collaborate across locations; Infor LN or Baan preferred.

Responsibilities

• Provide functional support for Infor LN and related manufacturing business systems.
• Troubleshoot ERP, data, reporting, integration, and business-process issues while minimizing disruption.
• Translate business needs into functional requirements and coordinate configuration, testing, implementation, UAT, and training.
• Promote standard system functionality and consistent processes before customizing solutions.
• Create and support business reports and operational analysis using approved tools, Power BI preferred.
• Maintain documentation to ensure knowledge retention and supportability.
• Support system access, security roles, audit controls, disaster recovery, and business continuity.
• Manage work through IT/IS intake, prioritization, development, testing, and change-management processes.

Skills

ERP systems knowledge

Data analysis

Communication

Documentation

Issue troubleshooting

Education

Bachelor's degree in IT/CS or related

Tools

Infor LN

SQL

Power BI

Power Apps

Power Automate

Baan

Job description

• Apply Before 09/01/2026, 12:00 AM
• Job Schedule Full time
• Remote Work Schedule Availability? None

Responsibilities

Position Summary

We are seeking an experienced Senior Business Systems/IS Analyst to support, maintain, and improve the Infor LN ERP environment and related manufacturing business systems based at our Telford location.

This position will serve as the primary connection between Telford business stakeholders and the divisional IT/IS organization. The successful candidate will work closely with Manufacturing, Finance, Supply Chain, Distribution, Quality, and other functions to resolve system issues, understand business requirements, improve processes, and support approved technology solutions.

This role is primarily focused on Infor LN and manufacturing business systems while also contributing to reporting, analytics, automation, and digital-manufacturing initiatives. The position is part of a multinational IT/IS organization and will collaborate with colleagues across multiple locations.

Key Responsibilities

• Provide functional support for Infor LN and related manufacturing business systems.
• Troubleshoot ERP, data, reporting, integration, and business-process issues while minimizing operational disruption.
• Translate business needs into clear functional requirements and coordinate configuration, development, testing, implementation, user acceptance, and training activities.
• Promote effective use of standard system functionality and consistent business processes before recommending customized solutions.
• Create and support business reports and operational analysis using approved tools, Power BI Preferred.
• Maintain system, process, report, and support documentation to ensure knowledge is retained and solutions remain supportable.
• Support system access, security roles, segregation of duties, audit controls, disaster recovery, and business-continuity requirements.
• Manage assigned work through established IT/IS intake, prioritization, development, documentation, testing, and change-management processes.

Preferred Experience

At least five years of supporting ERP manufacturing business systems.

Strong analytical, technical problem-solving, communication, and documentation skills.

Ability to manage competing priorities and collaborate effectively with business and technical teams across multiple locations. Functional (operations) or technical experience with Infor LN or Baan preferred.

Experience with SQL, reporting, analytics, integrations, or data management.

Experience with Microsoft Power BI, Power Apps, or Power Automate.

Familiarity with IT service management

Candidate Profile

The successful candidate will be a practical, organized, and collaborative business-systems professional who can understand complex manufacturing requirements and translate them into reliable, supportable solutions. They should be comfortable working independently while maintaining strong communication and alignment with divisional IT/IS priorities, standards, and governance.

The position requires someone who can build trusted relationships with local stakeholders while maintaining a broader enterprise perspective and working effectively as part of a multi-site IT/IS team.

• Pension scheme with up to 10% employer contribution
• Discretionary Bonus Scheme
• Disability Insurance
• Holidays starting at 22 days per annum
• Cash plan for employees and their families
• Enhanced maternity and paternity pay
• Online savings platform and employee assistance programme
• Friendly culture with a strong emphasis on safety and inclusion

Qualifications

Degree in Information Technology, Business Systems, Computer Science, or a related discipline, or equivalent professional experience.