IT Systems Manager

Jackie Kerr Recruitment Ltd; Moreton-in-Marsh; On-site; GBP 42,000 - 58,000; Full time

Benefits offered by this job

Pension scheme

Private medical insurance

Rewards gateway vouchers

Company bonus (discretionary)

Job summary

Jackie Kerr Recruitment Ltd is assisting an established manufacturing company near Moreton-in-Marsh to recruit an IT Systems Manager. The role will hand over from the current IT Manager as you gradually take ownership of the internal IT function and ERP system.

You will work with an external MSP for infrastructure, security and helpdesk support, while developing ERP knowledge and taking on greater responsibility over time. The position offers a 35-hour week with flexible start/finish options.

Qualifications

• Experience in IT support and systems administration within a business environment.
• Solid knowledge of IT infrastructure, networks and virtualization.
• Experience administering and supporting Microsoft 365 and related tools.

Responsibilities

• Manage and support day-to-day IT systems and requirements.
• Coordinate with external Managed Service Provider for infrastructure and helpdesk support.
• Maintain Microsoft 365 services across the business.
• Support IT infrastructure, including networks and virtual machines.
• Oversee software licensing, renewals and IT security requirements.
• Provide internal IT support and guidance to staff.
• Coordinate IT and security training and GDPR compliance.
• Manage IT budgets, suppliers and associated costs.
• Support Epicor Kinetic ERP system and collaborate with ERP Manager.

Skills

IT support

IT infrastructure

Microsoft 365

Networks

Virtual machines

IT security

GDPR compliance

Budget management

Vendor management

ERP knowledge (Epicor)

Tools

Sophos

BarTender

Microsoft Access

Job description

We at JKR are recruiting an experienced IT professional, for one of our key clients, an established manufacturing company near Moreton-in-Marsh!

This is an excellent opportunity for someone with strong day-to-day IT experience who is looking to take the next step in their career, with the opportunity to gradually take ownership of the company's IT systems and further develop their ERP knowledge.

IT Systems Manager Main Purpose and Scope of Role:

The IT Systems Manager will be responsible for supporting and managing the company's day-to-day internal IT requirements, working closely with an external Managed Service Provider for additional infrastructure, security and Helpdesk support.

The successful candidate will work alongside the existing IT Manager during a planned handover period, with a view to taking ownership of the company's internal IT function.

The role will also involve supporting the company's Epicor Kinetic ERP system. Over time, there will be the opportunity to develop your ERP knowledge alongside the existing ERP Manager and eventually become the internal lead for the system.

IT Systems Manager Main Duties:

• Manage and support the company's day-to-day IT systems and requirements

• Work closely with and manage the external Managed Service Provider

• Support and administer Microsoft 365 across the business

• Support the company's IT infrastructure, including networks and virtual machines

• Manage software licensing, renewals and IT security requirements

• Provide internal IT support and guidance to employees

• Support and coordinate IT and security training across the business

• Support the company with IT-related GDPR compliance

• Manage IT budgets, suppliers and associated costs

• Support the company's Epicor Kinetic ERP system and its ongoing development

• Work alongside the existing ERP Manager to develop knowledge of the system and gradually take on greater responsibility

IT Systems Manager Person Specification:

• Previous experience within IT Support, Systems, Infrastructure or a similar role

• Strong general knowledge of IT infrastructure, networks and virtual machines

• Experience administering and supporting Microsoft 365

• Ability to confidently manage day-to-day IT requirements and troubleshoot technical issues

• Strong communication, organisation and problem-solving skills

• Ability to work independently and take ownership of IT systems

• Experience working with external IT providers / Managed Service Providers would be advantageous

• Previous exposure to ERP systems would be beneficial, with Epicor experience particularly advantageous

• Manufacturing or engineering industry experience would be beneficial

• Knowledge of Sophos, BarTender, Microsoft Access or similar systems would be advantageous

IT Systems Manager Benefits / Working Hours:

• Pension scheme 5% company contribution if employee puts in 3% and then 7% company contribution after 3 years' employment
• Private medical insurance
• Rewards gateway voucher scheme
• Company bonus (discretionary and dependent on company performance)
• Excellent sick scheme
• Free car parking
• 35 hours per week
• Core hours 9.30am-5.30pm (1-hour lunch break)
• Flexibility available e.g. earlier start and finish times