ERP Systems Specialist

PT Renewables ?; Loughborough; Hybrid; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Salary £42k

Hybrid work (two days on site)

4.5 day working week

Salary reviews

Life insurance (4x salary)

Training and development

Job summary

PT Renewables is looking for an ERP and systems specialist in Loughborough. You will be the primary contact for ERP and business systems, supporting daily users across sites and keeping operations running smoothly.

You will work with Business Central or Sage X3, handle a busy support queue, perform light SQL work, reporting and configuration, and assist with implementations and upgrades. On-site two days a week with hybrid flexibility.

Qualifications

• Solid experience supporting an ERP system, ideally Business Central or Sage X3, though broader ERP experience is welcome.
• Comfortable managing a high volume support queue and prioritising against service levels
• A genuinely strong communicator who enjoys the people side as much as the technical side
• Some hands-on technical ability, for example SQL, configuration or report writing
• Commutable to Loughborough and able to be on site two days a week
• Business Central or Sage X3 specifically
• Change management, governance or controls exposure
• ITIL, ITSM tooling or PLM exposure
• Experience of system implementations or upgrades

Responsibilities

• Act as the main point of contact for the group's ERP and business systems, including Business Central and Sage X3
• Manage and prioritise a busy support ticket queue, keeping the wider business running smoothly
• Support colleagues who find systems daunting, explaining things clearly and picking up the phone
• Go hands on with lighter technical work where needed, such as SQL, configuration and reporting
• Support system implementations, upgrades and continuous improvement across the application landscape
• Help drive change management, process adoption and standardisation across stakeholders
• Contribute to governance, controls and documentation

Skills

ERP support

Business Central

Sage X3

SQL

Reporting

Change management

Governance

ITIL/ITSM tooling

Communication

Tools

ITSM tooling

PLM exposure

Job description

Location: Loughborough, Leicestershire (hybrid, two days on site) Salary: £42k plus benefits

About the business

An industry-leading power solutions business specialising in the design, manufacture and commissioning of high quality switchgear systems. With a global reputation for engineering excellence, they serve major clients across Power Generation, Oil & Gas, Marine and Heavy Industry.

The role

This is a people-first systems role at the heart of the group. You will be the primary point of contact for the business's ERP and wider systems across multiple sites, keeping colleagues supported day to day and making systems feel simple for a workforce that includes plenty of non-technical users. It is as much about being approachable and proactive as it is technical, with a specialist third party behind you for the heavier development work.

Key responsibilities

• Act as the main point of contact for the group's ERP and business systems, including Business Central and Sage X3


• Manage and prioritise a busy support ticket queue, keeping the wider business running smoothly


• Support colleagues who find systems daunting, explaining things clearly and picking up the phone


• Go hands on with lighter technical work where needed, such as SQL, configuration and reporting


• Support system implementations, upgrades and continuous improvement across the application landscape


• Help drive change management, process adoption and standardisation across stakeholders


• Contribute to governance, controls and documentation

What we are looking for

• Solid experience supporting an ERP system, ideally Business Central or Sage X3, though broader ERP experience is welcome


• Comfortable managing a high volume support queue and prioritising against service levels


• A genuinely strong communicator who enjoys the people side as much as the technical side


• Some hands-on technical ability, for example SQL, configuration or report writing


• Commutable to Loughborough and able to be on site two days a week


• Business Central or Sage X3 specifically


• Change management, governance or controls exposure


• ITIL, ITSM tooling or PLM exposure


• Experience of system implementations or upgrades

What is on offer

• Salary of £42k


• Hybrid working, two days on site and three from home


• 4.5 day working week


• Guaranteed yearly performance-based salary reviews


• Life insurance (4x annual salary)


• Genuine room to grow, with ongoing professional training and development

Who this suits

Someone from an ERP support, business systems or application support background who wants ownership, variety and a stable home in a business that actively invests in its people.