Senior Business Support & Data Protection Lead

Cornwall Council Jobs and Careers; Launceston; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Generous pension

Holiday scheme

Development opportunities

DBS check system

Job summary

Step Into Learning is seeking a proactive Business Support Lead to guide a busy team in Launceston. You will oversee administration across finance, safeguarding, examinations, learner records and data protection, while ensuring service standards and deadlines are met.

The role combines hands‑on leadership with strategic oversight, requiring strong IT literacy, integrity and a calm, solution‑focused approach in a dynamic environment.

Qualifications

• Maths and English at Level 2 (GCSE grade C/4 or equivalent).
• Level 3 Business Administration qualification or equivalent senior admin experience.
• Willing to work hands‑on with team while maintaining oversight and accountability.
• Highly organised and able to manage competing priorities calmly and efficiently.
• Flexible, adaptable and able to respond quickly to changing situations.

Responsibilities

• Provide hands‑on leadership of the Business Support function.
• Coordinate work allocation and administrative systems.
• Oversee finance administration, quality and awarding‑organisation admin, examinations, learner administration, medication oversight and safeguarding support.
• Act as Data Protection Officer, providing independent advice and monitoring compliance.
• Cover key tasks as needed while ensuring responsibilities remain allocated across the team.

Skills

GCSE Maths English Level 2

Level 3 Business Administration

Leadership

Organisation & prioritisation

Adaptability

Data protection awareness

IT literacy

Team management

Communication

Problem solving

Education

GCSE Maths & English Level 2

Level 3 Business Administration qualification

Tools

Microsoft Office

Information management systems

Job description

Step Into Learning is seeking a proactive Business Support Lead to guide a busy team in Launceston. You will oversee administration across finance, safeguarding, examinations, learner records and data protection, while ensuring service standards and deadlines are met.

The role combines hands‑on leadership with strategic oversight, requiring strong IT literacy, integrity and a calm, solution‑focused approach in a dynamic environment.