Senior Business Development Manager

VoCoVo; Cheltenham; Hybrid; GBP 65,000 - 78,000; Full time

Benefits offered by this job

25 Days Holiday + Bank Holidays

Life Assurance - (4 times basic pay)

Private Medical Insurance

Employee Assistance Programmes (EAP)

Cycle2Work Scheme

Pension (5% employer contribution)

Apple MacBook and accessories

Job summary

VoCoVo is seeking a Senior Business Development Manager to lead high-value deals in retail and hospitality. You will play a crucial role in driving growth by securing large-scale roll-outs and managing relationships from shop floor to boardroom.

With a commitment to diversity, VoCoVo offers a hybrid working model, and the successful candidate will have a salary of £65,000 - £78,000 plus commission. Excellent perks include holiday options, private medical insurance, and enhanced family leave.

Qualifications

• 5+ years’ experience closing high-value, multi-million-pound deals with major retail brands.
• Proven negotiator skilled at handling complex contracts.
• Strong pipeline management skills.

Responsibilities

• Win new roll-outs with Tier 1 retailers and QSRs.
• Build relationships with stakeholders at all levels.
• Manage high-quality pipeline from end-to-end.

Skills

Closing high-value deals

Negotiation skills

C-suite engagement

Understanding Tier 1 retail technology

Presentation skills

Pipeline management

Tools

HubSpot

Job description

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You’ve probably already seen us in action—we’re trusted by Tesco, Asda, Dunelm, and Iceland, just to name a few.

With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small‑to‑medium size businesses to work for, join us on our journey!

Role Overview

We’re looking for a Senior Business Development Manager who thrives on winning new business at the very top end of retail and hospitality (QSR). You’ll be responsible for securing large‑scale roll‑outs, leading multi‑million‑pound deals, and building trusted relationships with stakeholders from the shop floor to the boardroom.

This is your chance to join a high‑growth, market‑leading business where your impact will be felt across the UK retail landscape.

Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK.

This is a hybrid role, with Wednesdays at our office in Bishops Cleeve, Cheltenham.

What we're looking for

• 5+ years’ experience closing high‑value, multi‑million‑pound deals with major retail brands.
• A proven negotiator, skilled at protecting business value and handling complex contracts.
• Comfortable working with senior management and C‑suite contacts.
• Knowledge of Tier 1 retail technology and the wider marketplace.
• Exceptional prospecting, networking, and C‑level presentation skills.
• Strong pipeline management and forecasting skills, ideally using HubSpot.

Bonus points if you have

• Experience selling smart technology into retail.
• A background in hardware and SaaS sales.
• Experience selling into QSR or major Quick Service Restaurant brands.

Who you are

• Ambitious, hungry, and motivated by success.
• Personable, trustworthy, and able to build relationships that last.
• A true team player who also knows how to deliver as an individual contributor.

What you'll do

• Win new roll‑outs with Tier 1 retailers and QSRs delivering against ambitious sales targets.
• Build strong and lasting relationships with stakeholders across operational, management, and executive levels.
• Develop a high‑quality pipeline from scratch and manage it end‑to‑end, forecasting accurately up to 18 months ahead.
• Lead confident contract negotiations, working closely with our Head of Sales and legal team to protect VoCoVo’s interests.
• Deliver engaging presentations that bring the VoCoVo story to life.
• Collaborate with colleagues across the business to maximise impact at every stage of the sales cycle.
• Drive consistent opportunity creation with the support of our lead generation team, ensuring future growth into 2026 and beyond.

What success looks like

• 0–3 months: Getting to grips with VoCoVo, our products, and our customers, while starting prospecting.
• 3–12 months: Building a strong, qualified pipeline with clear opportunities.
• 12 months+: Consistently growing the pipeline and delivering large‑scale roll‑outs.

Salary range: £65,000 - £78,000 plus uncapped commission

• 25 Days Holiday + Bank Holidays (increases with years of service)
• Option to buy or sell 5 days holiday each year
• Life Assurance - (4 times basic pay)
• Private Medical Insurance
• Employee Assistance Programmes (EAP)
• Cycle2Work Scheme
• Electric car green salary sacrifice scheme
• Enhanced Maternity & Paternity package
• Child Care Scheme
• Company organised events
• Pension (Royal London Group) 5% employer contribution matched
• Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones

Diversity and Inclusion

At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.

We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.

Company Values

• VALUED – Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity
• ONE TEAM – Collaboration of all for VoCoVo’s happiness and success
• INNOVATION – Our products are constantly evolving to tackle the pain points of retailers across the globe
• CUSTOMER FOCUSED – Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
• EMPOWERED – Our people are empowered to do the right thing and make decisions without loads of red tape