Lead Product Manager

VoCoVo; Cheltenham; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 Days Holiday

Private Medical Insurance

Cycle to Work

Life Assurance

Pension (Royal London)

Apple MacBook

Job summary

VoCoVo is seeking a Lead Product Manager to shape the vision, strategy and long-term roadmap for its hardware-focused product portfolio. You will balance cost, reliability and ease of install while guiding a team of product managers and collaborating with engineering, sales, marketing and operations.

In this hybrid remote role with weekly travel to our UK offices, you will anchor a product area and drive alignment across domains to deliver customer value and commercial impact.

Qualifications

• Proven experience defining and delivering product strategy in Tech B2B SaaS, IoT, hardware or hardware-enabled software.
• Experience leading Product Managers and guiding their development.
• Ability to translate long-term vision into multiple product roadmaps.
• Strong executive communication and stakeholder influencing.
• Data-driven approach with product metrics and commercial data.

Responsibilities

• Define and own vision, strategy and long-term roadmap for the Product Portfolio.
• Set direction across multiple product domains to ensure coherence.
• Own investment and prioritisation decisions balancing outcomes.
• Lead, coach and develop a team of Product Managers.
• Build partnerships across Sales, Marketing, Customer Success and Operations.
• Provide Product leadership aligning Engineering and Delivery.
• Own an anchor Product area with close customer engagement.
• Represent team in executive forums and customer engagements.

Skills

Product strategy

Team leadership

Executive communication

Stakeholder management

Data-driven decisions

Portfolio roadmaps

Cross-functional collaboration

Job description

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You’ve probably already seen us in action, we’re trusted by Tesco, Asda, Dunelm, and Iceland, just to name a few.

With over 1 million users across more than 42,000 locations in 39+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

Role Overview

As Lead Product Manager, you will be responsible for defining the vision, strategy and long-term direction of your Product Portfolio at VoCoVo. This role has a Hardware focus and you'll be accountable for VoCoVo’s devices cluster, including total cost of ownership. You'll work across both hardware and software teams, balancing upfront product cost against reliability, ease of install and ongoing operational effort.

You will bring together multiple related product domains, each owned by a Senior or Mid-level Product Manager and will take accountability for ensuring these domains work together as a cohesive unit, with a shared vision that delivers customer value, commercial outcomes and supports our long-term objectives.

You'll own the strategy, priorities and roadmap for your portfolio and team, making high-impact decisions that balance customer needs and business priorities. As the recognised product authority, you will be comfortable driving organisational alignment and representing your team in executive-level forums.

Alongside broader leadership responsibilities, you will directly own an anchor product area, ensuring you remain close to customers, technology and delivery. In addition to this, you'll line-manage a team of Product Managers, providing coaching and career development whilst raising the standard of product management across the department.

This is a highly collaborative role where you'll work closely with Engineering leadership and key stakeholders across Sales, Marketing and Operations to align strategy with commercial priorities and successful execution. You will be accountable for ensuring your Product Portfolio operates with clear objectives, aligned priorities and a shared direction across every team contributing to its success.

This is a hybrid remote position, we're looking for someone who is able to travel once per week, this may be to our office (Shipton-under-Wychwood or Cheltenham) or on customer visits.

What we're looking for

• You bring proven experience in the definition and delivery of product strategy within a Technical B2B SaaS, IoT, Hardware or Hardware-enabled Software environment.
• Excellent experience in the management, leadership and ongoing development of Product Managers, with accountability for performance, capability and career growth.
• You have a strong ability to define long-term product vision and translate strategy into clear, outcome-focused roadmaps across multiple product areas.
• A confident communicator with strong executive presence and confidence in presenting to and influencing key stakeholders, customers and partners.
• You're commercially focused, with the ability to connect product investment decisions to customer value and business outcomes.
• Strong cross functional collaboration experience, you've partnered closely with Engineering leadership to define technical direction and trade-offs.
• Strong experience influencing key internal stakeholders across Sales, Marketing, Customer Success and Operations, driving needle-moving business outcomes.
• You're data-driven and value the use of product metrics and commercial data to guide decision making.
• An excellent background of leading cross-functional teams through ambiguity, driving alignment and making complex strategic decisions.
• You naturally strive to raise the standard of product thinking, you challenge assumptions and aim to drive better decisions.

"Nice to have" Skills

• Experience within the retail technology domain.
• A strong level of familiarity with scaled Agile delivery frameworks.
• You've previously scaled Product Management teams and operating models.
• Previous ownership of a suite of both platform/infrastructure and customer-facing products.

What you'll do

• Define and own the vision, strategy and long-term roadmap for the Product Portfolio.
• Set direction across multiple product domains, ensuring a coherent strategy.
• Own investment and prioritisation decisions, balancing customer, commercial and technical outcomes.
• Lead, coach and develop a team of Product Managers, raising capability and the standard of Product Management at VoCoVo.
• Build excellent partnerships across Sales, Marketing, Customer Success and Operations, ensuring plans reflect commercial priorities and customer needs.
• Provide Product leadership across your team, aligning Engineering leadership and Delivery around shared priorities and outcomes.
• Take direct ownership of an anchor Product area, maintaining close engagement with customers and delivery.
• Represent both your team and the broader domain in executive forums and customer engagements.

What does success look like?

0–6 months

• A clear vision and strategy has been established for the Product Portfolio and is understood across the business.
• Every Product Manager has clear objectives, an individual development plan and a regular coaching cadence.
• Strong working relationships are established with Engineering leadership and Delivery Managers, creating aligned objectives and a cohesive operating model.
• Delivery remains stable throughout the transition, with no reduction in team performance.

6–12 months

• The Product Portfolio is recognised as strategically focused, commercially aligned and well led.
• Product Managers demonstrate measurable growth in capability and consistently deliver higher-quality product outcomes.
• You are recognised as the authority for your area by executives and cross-functional leaders.
• Investment decisions are consistently driven by customer insight, commercial impact and measurable outcomes.
• You've maintained a coherent roadmap that creates demonstrable customer and business value.
• 25 Days Holiday + Bank Holidays (increases with years of service)
• Option to buy or sell 5 days holiday each year
• Life Assurance - (4 times basic pay)
• Private Medical Insurance
• Employee Assistance Programmes (EAP)
• Cycle2Work Scheme
• Electric car green salary sacrifice scheme
• Enhanced Maternity & Paternity package
• Child Care Scheme
• Company organised events
• Pension (Royal London Group) 5% employer contribution matched
• Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones

Diversity and Inclusion

At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.

We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.

Company Values

Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.

VALUED

Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity

ONE TEAM

Collaboration of all for VoCoVo’s happiness and success

INNOVATION

Our products are constantly evolving to tackle the pain points of retailers across the globe

CUSTOMER FOCUSED

Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations

EMPOWERED

Our people are empowered to do the right thing and make decisions without loads of red tape