Senior Business Analyst - Underwriting Workbench

G MASS Consulting; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

G MASS Consulting seeks an experienced Senior Business Analyst to support underwriting workbench implementation from a business and process perspective. You will ensure requirements reflect operational underwriting needs and standard business practice, developing BA deliverables and models.

Key activities include elicitation with underwriting stakeholders, process mapping, creating target operating models, documenting user stories, and maintaining Azure DevOps artefacts to support delivery

Qualifications

• Proven track record as a Senior Business Analyst on insurance or underwriting-related change programmes.
• Strong generalist BA skillset: workshops, elicitation, process mapping, and clear documentation.
• Comfortable with a broad, generalist scope and familiar deliverables.
• Confident engaging directly with business stakeholders and working independently.
• Experience partnering with Product Owners, stakeholders and external vendors.

Responsibilities

• Elicit requirements across underwriting stakeholders and map processes.
• Produce standard BA artefacts and test support deliverables.
• Maintain Azure DevOps user stories and acceptance criteria as a stakeholder liaison.
• Contribute to the BA delivery plan aligning with timelines and quality.
• Gain working knowledge of underwriting systems for end-user training and support.

Skills

Stakeholder workshops

Requirements elicitation

Process mapping

Documentation

Stakeholder communication

Tools

Azure DevOps

Job description

We are seeking an experienced Senior Business Analyst to support the same underwriting workbench implementation from a business and process perspective, ensuring that requirements accurately reflect operational underwriting needs and standard business practice.

Key Focus Areas:

• Requirements gathering and elicitation across underwriting stakeholders
• Business process mapping and process improvement
• Production of standard Business Analysis deliverables and documentation
• Definition and documentation of Target Operating Models to ensure underwriting and operations teams' needs are reflected in the new solution
• Support for the testing function, including responding to testing queries raised by technical and business teams
  
• Business requirements documents and process maps
• Workshop facilitation outputs and stakeholder sign-off records
• User stories and standard supporting BA artefacts
• Ongoing input into requirements traceability and project documentation
• Maintenance of Azure DevOps user stories and acceptance criteria, acting as stakeholder point of contact for verification
• Input into the BA delivery plan, ensuring alignment with agreed timelines and quality expectations
• Growing working knowledge of the client's underwriting systems to support end-user training, enhancements and stakeholder queries
  

We are seeking an experienced Senior Business Analyst to support the same underwriting workbench implementation from a business and process perspective, ensuring that requirements accurately reflect operational underwriting needs and standard business practice.

Key Focus Areas:

• Requirements gathering and elicitation across underwriting stakeholders
• Business process mapping and process improvement
• Production of standard Business Analysis deliverables and documentation
• Definition and documentation of Target Operating Models to ensure underwriting and operations teams' needs are reflected in the new solution
• Support for the testing function, including responding to testing queries raised by technical and business teams
  

Key Deliverables:

• Business requirements documents and process maps
• Workshop facilitation outputs and stakeholder sign-off records
• User stories and standard supporting BA artefacts
• Ongoing input into requirements traceability and project documentation
• Maintenance of Azure DevOps user stories and acceptance criteria, acting as stakeholder point of contact for verification
• Input into the BA delivery plan, ensuring alignment with agreed timelines and quality expectations
• Growing working knowledge of the client's underwriting systems to support end-user training, enhancements and stakeholder queries
  

Requirements

• Proven track record as a Senior Business Analyst on insurance or underwriting-related change programmes, ideally within Lloyd's / London Market.
• Strong generalist BA skillset: stakeholder workshops, requirements elicitation, process mapping, and translation of business needs into clear documentation.
• Comfortable working to a broad, generalist scope — this engagement is a relatively general statement of work, and candidates should expect the requirements and deliverables to be familiar territory for an experienced Senior BA.
• Confident engaging directly with business stakeholders and able to work independently within a wider project team.
• Experience partnering with Product Owners, business stakeholders and external delivery vendors as part of a wider project team.
  

Benefits

Length: Initial 12 month contract