Senior Business Analyst - Payments & Automation

Testing Site - JPMC; Lower Blandford St Mary; On-site; GBP 70,000 - 100,000; Full time

Job summary

JPMorganChase is seeking a Business Analysis Senior Associate to drive operational efficiency and strategic initiatives. You will leverage data analytics, automation, and product ownership skills to analyze complex datasets and shape business outcomes.

You will plan work, coordinate across Product, Operations and Technology, and ensure regulatory and risk controls are embedded in delivery. Strong communication and coaching abilities are essential to empower teams and improve the customer journey.

Qualifications

• Relevant experience as a Product Owner or Business Analyst in payments industry.
• Experience with Agile methodologies and tools (e.g., Scrum, JIRA).
• Ability to analyze data and report insights.
• Experience developing automation strategies and understanding systems architecture.
• Proven ability to coordinate cross-functional collaboration across teams.
• Strong strategic thinking with risk assessment and decision making.

Responsibilities

• Understands diverse payment methods and transaction processes.
• Develops and enhances operational procedures as an Operations Product Manager.
• Stays up to date with payment technologies, regulations, and standards.
• Performs gap analysis and outlines to-be processes.
• Coordinates across Product, Operations and Technology for quality delivery.
• Manages go-to-Operations readiness including docs and training.
• Collaborates with Product Delivery Manager to boost delivery efficiencies.
• Supports change management and compliance activities across partners.
• Develops automation strategies and optimizes processes within the department.
• Coordinates cross-functional collaboration to align efforts and drive strategy.
• Uses strategic thinking to evaluate scenarios, assess risks, and make informed decisions.

Skills

Product Owner

Business Analyst

Agile methodologies

Data analysis

Automation strategy

Cross-functional collaboration

Strategic thinking

Coaching & delegation

Customer service

Software delivery lifecycle

Tools

JIRA

Job description

JPMorganChase is seeking a Business Analysis Senior Associate to drive operational efficiency and strategic initiatives. You will leverage data analytics, automation, and product ownership skills to analyze complex datasets and shape business outcomes.

You will plan work, coordinate across Product, Operations and Technology, and ensure regulatory and risk controls are embedded in delivery. Strong communication and coaching abilities are essential to empower teams and improve the customer journey.