Senior Business Analyst

Vocative Consulting; Taunton; Hybrid; GBP 47,000 - 63,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Matched pension (5%)

Life cover

Early access to earned wages via Wagew

Discounts platform

24-hour counselling helpline

Employee Assistance Programme

Training and development support

Job summary

Vocative Consulting is seeking a Senior Business Analyst to shape how the organisation uses technology and change to move forward from Taunton. You will work with senior stakeholders to challenge thinking, design solutions and ensure delivery of value.

This strategic BA role requires interrogating business needs, guiding complex change, and acting as the trusted link between business and IT. Hybrid working with Taunton base.

Qualifications

• A strong track record delivering in fast-paced, high-performing change environments.
• Hands-on experience with system rollouts, integrations and business change projects.
• Confidence managing stakeholders at all levels, internal and external.
• A knack for clear, high-quality written deliverables (process flows, data requirements, UI specs).
• Comfort working autonomously in matrix project teams.
• Excellent communication skills and a business-outcome mindset, framing requirements around value.

Responsibilities

• Leading BA activity across IT implementation, integration and configuration projects.
• Running in-depth process mapping and requirements gathering with stakeholders across the business.
• Turning complex needs into clear specifications, user stories and design documentation.
• Spotting design issues and downstream impacts before they become problems.
• Partnering with IT teams and third-party providers to keep projects on track.
• Helping shape the BA function, its standards and ways of working.
• Coaching and quality-checking work from junior team members.
• Engaging confidently with senior stakeholders, managing expectations and influencing outcomes.

Skills

Stakeholder management

Process mapping

Requirements gathering

System integrations

UI specifications

Analytical thinking

Change management

Collaborative teamwork

Education

BCS BA Foundation or Diploma

PMI-PBA (cert)

Job description

Senior Business Analyst

£55,000

Hybrid - Taunton 3-4 days/week

Shape how a growing organisation uses technology and change to move forward.

Are you a Senior BA who wants to sit at the heart of business change, working directly with senior stakeholders to challenge thinking, design real solutions, and make sure what gets built actually delivers value?

This is a genuinely strategic BA role: you'll interrogate business needs, guide teams through complex change, and act as the trusted link between the business and IT. If you want ownership, visibility, and the chance to help shape a growing BA function, this is worth a look.

What you'll be doing

• Leading BA activity across IT implementation, integration and configuration projects
• Running in-depth process mapping and requirements gathering with stakeholders across the business
• Turning complex needs into clear specifications, user stories and design documentation
• Spotting design issues and downstream impacts before they become problems
• Partnering with IT teams and third-party providers to keep projects on track
• Helping shape the BA function, its standards and ways of working
• Coaching and quality-checking work from junior team members
• Engaging confidently with senior stakeholders, managing expectations and influencing outcomes

What you'll bring

• A strong track record delivering in fast-paced, high-performing change environments
• Hands-on experience with system rollouts, integrations and business change projects
• Confidence managing stakeholders at all levels, internal and external
• A knack for clear, high-quality written deliverables (process flows, data requirements, UI specs)
• Comfort working autonomously in matrix project teams
• Excellent communication skills and a business-outcome mindset, framing requirements around value, not just features
• Strong analytical, organisational and change-control skills
• A collaborative approach that brings people with you

Nice to have

• BCS Business Analysis Foundation or Diploma
• PMI-PBA
• Exposure to PRINCE2, Waterfall or Agile

What's in it for you

• 25 days holiday plus bank holidays, rising with service
• 5% matched pension
• Life cover
• Early access to earned wages via Wagestream
• Employee discounts platform, averaging £1,000/year in savings
• Free 24-hour counselling helpline for you and your family
• Employee Assistance Programme
• Strong training and development support, including recognised qualifications
• Access to online learning platforms