Senior Business Analyst

University of Southampton Malaysia; Southampton; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Senior Business Analyst to join their Business & Systems Analysis Team. This role focuses on delivering value through technically enabled change, supporting strategic projects like CRM and ServiceNow. The ideal candidate will possess strong analytical skills, decision-making abilities, and a knack for stakeholder engagement. With a commitment to fostering an inclusive environment, the organization offers generous benefits, including flexible working arrangements and access to on-campus facilities. Join a team where your contributions can drive significant change and innovation.

Benefits

Pension Scheme

Generous Holidays

Access to Sports Facilities

Employee Discount Schemes

Flexible Working Arrangements

Childcare Facilities

Generous Maternity Leave

Qualifications

• Proven experience working on multiple complex projects.
• Strong decision-making and problem-solving skills.
• Excellent understanding of functional and technical specifications.

Responsibilities

• Collaborate to deliver quality business solutions.
• Participate in meetings and provide training on new systems.
• Document key business goals and requirements.

Skills

Business Analysis

Problem-Solving

Stakeholder Engagement

Technical Specifications

Decision-Making

Education

BCS Business Analyst Diploma

Tools

Business Analysis Tools

Job description

Do you have a passion for transformation and process improvement? Do you enjoy challenging the status quo, thinking differently, and leveraging technology to solve business problems? Are you dynamic, resilient, and eager to contribute to change initiatives aligned with the University of Southampton’s strategy?

If you are motivated by delivering value through technically enabled change, thrive on working across various assignments, are keen to learn new technologies, and possess strong relationship-building skills, this role might be for you!

We are seeking a Senior Business Analyst to join our Business & Systems Analysis Team within the IT Portfolio. This position will be part of our BA resource pool, supporting a range of strategic projects, including CRM, ServiceNow, Windows 10 upgrades, and the Student App.

As a Senior Business Analyst, you will ensure that key business goals are understood and documented. You will collaborate with colleagues to deliver quality business solutions that meet business requirements. Your role will include participating in, leading, and contributing to relevant meetings, as well as providing support and training to technical and business teams on new systems and processes.

About You

• Proven experience as a Business Analyst working on multiple complex projects or workstreams
• Strong decision-making skills with the ability to analyze and resolve complex problems confidently
• Excellent understanding of creating and writing functional and technical specifications for systems
• Exceptional analytical, decision-making, and problem-solving skills
• Comfortable conducting interviews, meetings, and workshops with diverse stakeholders
• Ability to lead, negotiate, influence, challenge, and drive change
• Experience working on medium to large-scale assignments
• Experience in fast-paced environments, capable of navigating tight deadlines
• Detailed knowledge of business analysis tools and techniques
• Holding or working towards a BCS Business Analyst Diploma or Advanced Diploma

Working at UoS

Our Strategic Plan emphasizes Equality, Diversity, and Inclusion (EDI), aiming to create a supportive and inclusive university community where everyone can thrive. We value diversity and are committed to fostering an environment where you feel welcomed, supported, and able to influence positive change.

We offer a pension scheme, generous holidays, access to on-campus sports and arts facilities, and various employee-discount schemes. We prioritize work-life balance through policies like generous maternity leave, childcare facilities, and flexible working arrangements, including part-time options and support for those with career breaks due to various reasons.

Interested candidates can email details to a friend or apply online.

Further Details

• Job Description and Person Specification

We aim to create an inclusive environment where everyone can thrive, fostering a culture of respect and equality. We encourage applications from all backgrounds and support flexible working to accommodate individual needs. The closing date for applications is 11.59 pm GMT. For assistance, contact Recruitment at [phone] or [e-mail], quoting the job number.