Senior Business Analyst

University of Southampton; Southampton; On-site; GBP 45,000 - 58,000; Full time

Job summary

An established industry player is seeking a Senior Business Analyst to join their dynamic team. This role involves driving transformation and process improvement through technology to enhance business operations. You'll work on strategic projects, ensuring that key business goals are met and requirements are documented effectively. The ideal candidate will possess strong analytical skills, decision-making abilities, and experience in stakeholder engagement. With a commitment to inclusivity and well-being, this organization offers a supportive environment where you can thrive and make a meaningful impact.

Benefits

Generous holiday allowance

Pension scheme

Access to sports and arts facilities

Flexible working options

Childcare Voucher Scheme

Qualifications

• Proven experience as a Business Analyst on complex projects.
• Strong analytical and decision-making skills.
• Experience with functional and technical specifications.

Responsibilities

• Ensure business goals are understood and documented.
• Lead and contribute to project meetings.
• Support and train teams on new systems and processes.

Skills

Business Analysis

Problem Solving

Stakeholder Engagement

Functional Specifications

Decision Making

Education

BCS Business Analyst Diploma

Bachelor's Degree

Tools

Business Analysis Tools

Job description

Do you have a passion for transformation, process improvement, like to challenge the status quo, think differently, and look at ways technology can solve business problems? Are you dynamic, resilient, and keen to get involved in delivering change that drives the University of Southampton's strategy?

If you are motivated by delivering value through technically enabled change, thrive working across a variety of assignments, are keen to learn new tech and have strong relationship building skills, this could be the role for you!

We are looking for a Senior Business Analyst to join our dynamic Business & Systems Analysis Team within the IT Portfolio. This role will be part of our BA resource pool, working on a range of strategic projects. Current projects include CRM, ServiceNow, Windows 10 upgrades, and the Student App.

Joining the team as a Senior Business Analyst, you'll be ensuring key business goals are understood and requirements are documented. To do this, you'll be working with colleagues to ensure that quality business solutions, that address the requirements of the business are delivered. We'll look to you to participate, lead, and contribute to relevant business and project meetings, and to provide support and training to the technical and business teams for the new systems and processes.

About you:

• Proven experience as a Business Analyst working across multiple complex projects/workstreams
• Strong decision-making skills with the ability to confidently analyse and resolve complex problems.
• An excellent understanding of creating and writing functional and technical specifications for systems.
• Excellent analytical, decision making and problem-solving skills.
• Comfortable with holding and facilitating interviews, meetings and workshops to a diverse range of Stakeholders
• Ability to lead, negotiate and influence - to challenge and drive the necessary changes.
• Experience of working on medium to large scale assignments
• Experience working in a fast-paced environment, comfortable navigating tight deadlines.
• Detailed knowledge and experience of application of business analysis tools and techniques
• Hold or working towards your BCS Business Analyst Diploma or Advanced Diploma

Working at UoS

Our Strategic Plan: Equality, Diversity and Inclusion (EDI) builds on the ambition articulated in the University Strategy : "It matters that we act continually to ensure the University is supportive and inclusive of everyone".

Our EDI mission is to create an inclusive university community, and our vision is that this is a community where, as an individual student or member of staff:

• You feel welcomed for who you are, and this is a place where you feel that you can influence the way we do things now and in the future
• You feel included and supported to reach your true potential
• You value the diversity of the wider community and play your part in supporting the mission of inclusivity.

As part of our commitment to your well-being we offer a pension scheme and generous holidays. Staff also have access to our state-of-the-art on-campus sports, arts facilities and access to a number of university employee-discount schemes.

Work-life balance is important to us, and this is reflected in our generous maternity policy and childcare facilities; employees are also able to participate in the Childcare Voucher Scheme. Our staff may wish to have working patterns that fit in with their caring responsibilities, so we invite requests to undertake this role on a part-time or a flexible working basis. We also welcome applicants who have had career breaks for reasons including maternity, paternity or adoption leave, disability, or illness.

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Further details:

• Job Description and Person Specification

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on [phone] or [e-mail] quoting the job number.

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Job Details

Section Customer Experience Location: 1 Guildhall Square Salary £45,413 to £57,422 per annum Full Time Fixed Term for 24 months Closing Date: Thursday 15 May 2025 Interview Date To be confirmed Reference 3033225JF-R
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