Senior Branch Manager Designate

webuyanycar; Manchester; On-site; GBP 25,605 - 31,295; Full time

Benefits offered by this job

Discounted Gym Membership

Team social events budget available to

Monthly & Annual Bonuses, Incentives &

Accrue Extra Holidays for Length of?

Healthcare Cash Plan

Cycle to Work scheme

Pension Scheme

Structured Progression Programmes &amp

Pay Increases

Job summary

webuyanycar is seeking a Senior Branch Manager Designate to join our UK branches. This role combines leadership of a busy site with a focus on high‑performance car buying, customer service and hitting sales targets.

You’ll work 42.5 hours per week on a 5 days on, 2 days off rotational pattern, including weekends. We offer a fantastic annual bonus, comprehensive training, and clear progression as we expand our market‑leading network.

Qualifications

• Must be customer-focused with excellent communication skills.
• Ability to work under pressure and independently (lone working).
• Strong organisational and diary-management abilities.
• Excellent administration and IT skills.

Responsibilities

• Model high performance buying cars while supporting the regional manager in driving performance.
• Be the main point of contact for customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Lead customers through the purchase journey, including appraisals, documents, and payments.
• Deliver exceptional customer service.
• Assist Regional Manager to ensure smooth regional operations and compliance.
• Perform Branch Standard checks when visiting locations.
• Identify coaching needs of colleagues and provide feedback.
• Report potential threats to the Divisional Manager.
• Set up diaries/rotas as per company instructions.
• Ensure purchases are completed as per company standard.
• Provide temporary cover within other regions.
• Complete HR-set tasks.
• Assist in completing purchases when required.

Skills

Customer focus

Excellent communication

IT skills

Organise workload

Lone working

Relationship building

Job description

Job

Senior Branch Manager Designate

Salary

£28,450 per year (OTE £35,570)

Bonus

Fantastic annual bonus based on Company performance

Hours

You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month.

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don’t worry if you don’t know anything about cars, we will teach you everything you need to know and so much more.

Responsibilities

• First‑and‑foremost our Senior Branch Manger Designates must model high performance buying cars whilst also supporting the regional manager in driving performance.
• You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments.
• Always deliver exceptional customer service.
• Assisting the Regional Manager to complete the smooth running of the region and compliance as per the company’s procedures.
• Performing Branch Standard checks when visiting locations.
• Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
• Reporting any potential threat to the business to your Divisional Manager.
• Ensuring all diaries/rotas are set up as per the company instruction.
• Ensuring all purchases are completed as per the company standard.
• Required to provide temporary cover within other regions in the Division.
• Complete all necessary tasks as set out by HR.
• Assist in the completion of purchases when require.

Requirements

• A current full UK manual driving license
• Experience of working in a target driven environment
• Customer‑focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workload
• Be able to build lasting relationships with clients/customers
• Excellent administration and IT skills

Extra Benefits

• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue Extra Holidays for Length of Service!
• Healthcare Cash Plan
• Cycle to Work scheme
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer‑facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market‑leading brand.