Senior BPA Administrator, Pensions Operations

Royal London; Alderley Edge; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Annual leave 28 days

Private medical insurance

Employer pension match 14%

Job summary

Royal London is seeking an experienced BPA Operations administrator to lead the administration of Bulk Purchase Annuity policies and defined benefit schemes, ensuring accuracy, timeliness and compliance with legislation and policy.

You will manage member activity, support onboarding of new schemes, and contribute to quality assurance, data integrity and continuous improvement, with a focus on clear customer outcomes.

Qualifications

• Experience in pensions administration and defined benefit schemes.
• Strong attention to detail and data accuracy.
• Ability to interpret complex information and perform financial transactions with controls.
• Proficient with administration systems and Excel.
• Clear communicator who builds relationships with policyholders and trustees.

Responsibilities

• Lead BPA and defined benefit scheme administration, ensuring accuracy and compliance.
• Manage member activity including data maintenance, queries, quotations and settlements.
• Perform QA checks, monitor service levels and support colleagues.
• Support onboarding of new schemes and transitions to buyout.
• Provide proactive, tailored support to policyholders in line with FCA Consumer Duty.

Skills

Pensions administration

Attention to detail

Data integrity

Microsoft Excel

Communication

Education

Pensions administration qualification

Tools

Administration systems

Microsoft Excel

Job description

Royal London is seeking an experienced BPA Operations administrator to lead the administration of Bulk Purchase Annuity policies and defined benefit schemes, ensuring accuracy, timeliness and compliance with legislation and policy.

You will manage member activity, support onboarding of new schemes, and contribute to quality assurance, data integrity and continuous improvement, with a focus on clear customer outcomes.