Senior Benefits Operations Advisor

Rio Tinto; Greater London; On-site; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Annual incentive program

Comprehensive medical benefits

Share ownership plan

Company provided insurance cover

Salary sacrifice & salary packaging

Career development and education

Family-friendly wellbeing support

Paid leave options

Employee discounts

Job summary

Rio Tinto in London seeks a Senior Adviser Benefits Operations to manage benefits administration across health, retirement, insurance, leave and wellbeing, delivering accurate data and clear guidance to employees. You will work with payroll, HR tech and external providers, applying policies, resolving standard cases, and driving improvements to accuracy, turnaround times and employee experience.

This permanent role offers a competitive base salary and an annual incentive, plus comprehensive

Qualifications

• Experience administering or advising on employee benefits such as health, retirement, insurance, leave or wellbeing programs.
• Ability to interpret benefits policies and eligibility rules and apply them consistently.
• Experience processing and validating transactions and maintaining accurate records.
• Experience using HR systems such as Workday and benefits platforms.
• Proven ability to resolve employee enquiries with clear, timely guidance.

Responsibilities

• Execute benefits administration across enrolments, eligibility, changes, and lifecycle events.
• Apply policies and eligibility rules with judgement and provide clear guidance.
• Resolve standard and moderately complex benefits cases and escalate where needed.
• Coordinate with insurers, providers and payroll to ensure reliable service delivery.
• Maintain accurate benefits data across Workday, vendor portals and self-service tools.
• Perform validations and reconciliations to protect enrolment accuracy and reporting.
• Support annual enrolment and program-change activities with communications and governance.

Skills

Benefits knowledge

Policy application

Data integrity

Employee relations

Vendor coordination

Tools

Workday

Job description

Rio Tinto in London seeks a Senior Adviser Benefits Operations to manage benefits administration across health, retirement, insurance, leave and wellbeing, delivering accurate data and clear guidance to employees. You will work with payroll, HR tech and external providers, applying policies, resolving standard cases, and driving improvements to accuracy, turnaround times and employee experience.

This permanent role offers a competitive base salary and an annual incentive, plus comprehensive