Senior Banking Transformation Analyst (CJM & Data)

MANNING SERVICES LIMITED; Halifax; On-site; GBP 60,000 - 90,000; Full time

Job summary

Manning Services Limited is seeking a Senior Business Analyst with strong expertise in Customer Journey Management (CJM), risk and data to drive transformation in complex banking environments.

The role requires experience in banking/financial services and familiarity with LeMans systems, along with strong stakeholder engagement, workshop facilitation, and requirements management skills. You will work independently and manage multiple priorities with a collaborative, delivery-focused mindset.

Qualifications

• Experience within banking and financial services.
• Experience with LeMans systems or related banking platforms.
• Strong workshop facilitation and requirements management skills.
• Structured analytical thinking and attention to detail.
• Ability to manage multiple priorities and work independently.

Responsibilities

• Engage and manage relationships with key stakeholders.
• Apply CJM, risk, and data perspectives to drive transformations.
• Facilitate workshops and lead requirements management sessions.
• Collaborate across teams to deliver banking transformation initiatives.
• Maintain a delivery-focused approach and monitor progress.

Skills

Customer Journey Management

Risk & Data

Stakeholder engagement

Workshop facilitation

Requirements management

Delivery-focused

Tools

LeMans

Job description

Manning Services Limited is seeking a Senior Business Analyst with strong expertise in Customer Journey Management (CJM), risk and data to drive transformation in complex banking environments.

The role requires experience in banking/financial services and familiarity with LeMans systems, along with strong stakeholder engagement, workshop facilitation, and requirements management skills. You will work independently and manage multiple priorities with a collaborative, delivery-focused mindset.