Senior Aviation Network Solutions Engineer (Hybrid)

globalhr; Crawley; Hybrid; GBP 55,000 - 80,000; Full time

Job summary

RTX is seeking a Technical Solutions Engineer for aviation networks in Crawley. The hybrid role combines pre-sales technical support, solution design, fault investigation and service improvement to strengthen reliability and customer value.

You will work with customers and cross-functional teams to deliver projects, optimise solutions and support regional enquiries. Expect collaboration, training and ongoing professional development within a global aerospace environment.

Qualifications

• Foundational knowledge of networking concepts, telecommunications circuits and IP-based systems.
• Experience in technical troubleshooting, systems support or operational engineering.
• Strong written and verbal communication skills, with the confidence to engage directly with customers.
• The ability to analyse data, identify anomalies and communicate clear, evidence-based conclusions.
• Strong organisational skills and the ability to manage competing priorities across multiple teams.

Responsibilities

• Provide pre-sales technical expertise for requests for proposal, pricing exercises and customer solution design.
• Develop practical technical solutions that address customer requirements and support successful project delivery.
• Investigate service faults, identify root causes and help implement effective corrective and preventative actions.
• Analyse operational and service-performance data, identify anomalies and translate findings into clear technical conclusions.
• Contribute to service reviews and present performance metrics and technical updates during customer Quarterly Business Reviews.
• Coordinate technical implementation activities and provide on-site customer support when required.
• Identify opportunities to introduce additional services, optimise existing solutions and deliver cost savings.
• Support the development, testing and continuous improvement of products and technologies.
• Assist with the staging, tracking and management of technical equipment and inventory.
• Provide technical support across the wider business and assist Telecom Management with regional enquiries.
• Share your expertise through internal training, mentoring and support during periods of high demand.

Skills

Networking basics

Troubleshooting

Client communication

Data analysis

Organisational skills

Education

Bachelor's degree in Engineering/CS/IT

Advanced degree in related field

9+ years of experience without a degree

Tools

Cisco networking gear

Job description

RTX is seeking a Technical Solutions Engineer for aviation networks in Crawley. The hybrid role combines pre-sales technical support, solution design, fault investigation and service improvement to strengthen reliability and customer value.

You will work with customers and cross-functional teams to deliver projects, optimise solutions and support regional enquiries. Expect collaboration, training and ongoing professional development within a global aerospace environment.