(Senior) Associate - Digital Transformation

Alvarez & Marsal; Greater London; On-site; GBP 120,000 - 190,000; Full time

Job summary

Alvarez & Marsal in London is recruiting for a Director (Senior Associate) to lead end-to-end digital transformation programs focused on front and middle office functions. You will drive diagnosis, design and delivery, working across sectors with exposure to CXOs and client teams.

You will operate in a flat team structure, collaborating with A&M’s industry and functional experts across the full transformation lifecycle, including due diligence and value creation planning for corporate and PE

Qualifications

• Strong degree in a relevant subject.
• Experience of around 15 years, or around 7 years at Senior Associate level.
• End-to-end digital transformation experience across front and middle office.
• Credibility with CXOs and interim leadership experience.
• Advisory background or senior client-side transformation experience.
• Breadth across sectors; agile and lean ways of working.
• Fluency in English essential; French or German valued for some roles.

Responsibilities

• Lead client transformations end to end, from diagnosis and opportunity sizing through target operating model and roadmap design into execution and benefits.
• Run the analysis framing the problem: current-state assessment, process/data analysis, TCO, baselining, prize sizing.
• Design target operating models, processes and organisation structures for front/middle office and plan transitions.
• Build and defend the business case and keep the programme to it through delivery.
• Stand up and run transformation programmes and programme offices: governance, plan, dependencies, risk, reporting and decisions.
• Identify and apply digital and AI levers within the transformation with architects, data specialists and growth colleagues.
• Step into interim client leadership of a function or programme when required.
• Lead mixed A&M and client teams and manage senior stakeholders through complex change.
• Support clients across the deal cycle including due diligence, carve-outs, post-merger integration and value creation.
• Contribute to the development of the practice, propositions, assets, recruitment and mentoring junior colleagues.

Skills

English fluency

Leadership

Digital transformation

Governance

Stakeholder management

Education

Degree in a relevant subject

Job description

Description

About A&M:

Companies, investors, lenders and government entities around the world turn to Alvarez & Marsal (A&M) when conventional approaches are not enough to activate change and achieve results.

Privately held since 1983, A&M is a leading global professional services firm that delivers performance improvement, turnaround management and business advisory services to organisations seeking to transform operations, catapult growth and accelerate results through decisive action. Our senior professionals are experienced operators, world‑class consultants and industry veterans who draw upon the firm’s restructuring heritage to help leaders turn change into a strategic business asset, manage risk and unlock value at every stage.

When action matters, find us at www.alvarezandmarsal.com

About the Team:

Alvarez & Marsal’s Digital and Technology Services (DTS) professionals work with corporate clients, private equity firms and their portfolio companies to drive new forms of value creation, both top and bottom line, across the investment lifecycle. We help clients ideate, incubate and industrialise new business models, from agile target operating models and customer and product innovation through to intelligent, automated back offices, drawing on capabilities spanning digital product management, customer experience design, data and analytics, and AI. Our international team comprises seasoned executives, functional experts and highly skilled consultants working on some of the world’s most high‑profile cases.

The Digital Transformation team sits within DTS, alongside Data Intelligence and Business Technology. We help clients understand the capability and impact of digital transformation and technology, shape the vision for the technology and business capabilities they need, and define and deliver the roadmaps that make it real. Our consultants do not only advise; they build alongside cross‑functional client teams, operating end to end from problem identification through to a working outcome.

About the Role:

We are recruiting into our Digital Transformation team at Director (Senior Associate) level. This is the end‑to‑end role: you take a client transformation from analysis and diagnosis, through planning and the business case, into execution and a working outcome. The focus is the front and middle office, the customer‑facing and operational parts of a business where digital change is felt, and the work spans operating model design, process and organisation design, digital and AI enablement, and the programme leadership needed to make it land. (At Senior Associate level you will lead workstreams within that arc rather than the whole programme.)

You will move between diagnosis, design and delivery rather than sitting in one phase, and across sectors. Some clients ask us to step into the organisation directly, and at Director level you should be credible stepping into interim leadership of a function or a programme; others need you to flex between origination and delivery. You will work in a flat team structure with regular exposure to CXOs and their direct reports, and with the full breadth of A&M’s industry and functional experts available to you, across the full transformation lifecycle with corporates and the full deal cycle with private equity clients, including due diligence, carve‑outs, post‑merger integration, turnaround and exit.

Key Responsibilities:

In this role you will:

• Lead client transformations end to end, from diagnosis and opportunity sizing, through target operating model and roadmap design, into execution and delivered benefits;

• Run the analysis that frames the problem: current‑state assessment, process and data analysis, total cost of ownership and performance baselining, and sizing of the prize;

• Design target operating models, processes and organisation structures for the front and middle office, and plan the transition to them;

• Build and defend the business case, and hold the programme to it through delivery;

• Stand up and run transformation programmes and programme offices: governance, plan, dependencies, risk, reporting and decision‑making;

• Identify and apply the digital and AI levers within the transformation, drawing on our architects, data specialists and growth colleagues to bring the right capability to bear;

• Step into interim client leadership of a function or programme where required, and operate with the accountability that implies;

• Lead mixed A&M and client teams, and manage senior stakeholders through complex and politically sensitive change;

• Support corporate and private equity clients across the deal cycle, including operational and digital due diligence, carve‑outs, post‑merger integration and value creation planning;

• Contribute to the development of the practice, propositions, points of view, reusable assets, recruitment and the coaching of more junior colleagues;

Qualifications:

Experience and abilities are likely to include:

• A strong degree qualification (or equivalent) in a relevant subject;

• Relevant experience typically built over around 15 years, or around 7 years at Senior Associate level, including programmes you have personally taken from analysis through to a delivered outcome; what you have delivered matters more to us than how long it took;

• A track record of leading end-to-end digital transformation across the front and middle office, in a consulting or senior client-side role;

• Strength across the whole arc rather than a single phase: diagnosis, business casing, operating model and process design, planning and execution;

• Experience of running transformation programmes and programme offices at scale, including governance, benefits tracking and value realisation;

• Strong technical literacy: able to work credibly with architects, engineers and data teams and to judge which digital and AI levers matter, whether or not your own background is deeply technical;

• Credibility with CXOs: able to advise, challenge and carry a client executive team through difficult change, including stepping into interim leadership where a client needs it;

• Experience gained within advisory (a large professional services firm or a digitally focused boutique) and / or in a senior client-side transformation role, with the origination instinct expected at Director level;

• Breadth across sectors and the flexibility to move between them, combined with strong consulting acumen, presentation skills, agile and lean ways of working, and a solution‑oriented, collaborative and data‑driven approach;

• Fluency in English is essential, with French or German particularly valued for continental European roles; additional European language skills are more than welcome.

If you need any adjustments to the recruitment process, please let us know and we will make them.

Diversity & Inclusion:

A&M’s entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity and we foster inclusiveness. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.