Senior Assistant Manager: Lead Guest Operations

Parogon Group; Newport; Hybrid; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Restaurant discount

Birthday £50

Staff training

Employee Assistance Programme

Job summary

Parogon Group is seeking a Senior Assistant Manager to lead a busy restaurant, drive guest experience, and develop a high-performing team. You will oversee front and back of house coordination, ensuring smooth service and memorable dining moments for guests.

As a senior presence, you’ll coach staff, uphold standards, and continually elevate operational excellence. A discount program, birthday bonus, training, and wellbeing support accompany the role.

Qualifications

• Proven leadership in a hospitality/restaurant environment.
• Experience driving guest satisfaction and staff development.
• Strong organisational and coordination skills.

Responsibilities

• Lead front and back of house operations to ensure seamless service.
• Inspire and coach the team to deliver exceptional guest experiences.
• Coordinate daily operations and maintain high standards of quality and timing.

Skills

Leadership

Operational excellence

Guest experience

People development

Job description

Parogon Group is seeking a Senior Assistant Manager to lead a busy restaurant, drive guest experience, and develop a high-performing team. You will oversee front and back of house coordination, ensuring smooth service and memorable dining moments for guests.

As a senior presence, you’ll coach staff, uphold standards, and continually elevate operational excellence. A discount program, birthday bonus, training, and wellbeing support accompany the role.