Senior Analyst

SF Recruitment; Birmingham; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is looking for an Operational Insight Analyst to transform raw data into actionable insights. This role requires a detail-oriented individual who can identify trends and enhance compliance across various operational processes. You will collaborate closely with operations leads, conduct audits, and produce insightful reports that drive performance improvements. Join a team that plays a crucial role in delivering national services and enjoy high visibility and autonomy in your work. If you're passionate about data and operational excellence, this opportunity is perfect for you.

Qualifications

• Strong proficiency in data analysis and reporting, particularly using Excel.
• Prior experience in a compliance-heavy or operational setting preferred.

Responsibilities

• Collaborate with operations leads to enhance compliance across key areas.
• Conduct audits of customer data and produce structured reports.

Skills

Data Analysis

Excel

Power BI

Communication

Problem Solving

Tools

Power BI

Excel

Job description

Job Description

Operational Insight AnalystLocation: Birmingham (Hybrid/Office-based)Salary: Competitive + BenefitsType: Permanent

We are working with a well-established business that supports a high-profile national contract—one of the UK's largest and most complex operational environments. Our client is seeking to hire an experienced Operational Insight Analyst to help transform raw data into actionable insights that drive compliance, performance, and service improvement.

This is not a pure number-crunching role. It is ideal for a detail-oriented individual who excels in understanding operational processes, identifying trends, and pinpointing areas of concern before they become major issues.

Key Responsibilities:

• Collaborate closely with operations leads to monitor and enhance compliance across key areas such as planned maintenance, scheduling, and service delivery.
• Conduct audits of customer data and create structured reports to evaluate current performance against regulatory requirements and internal KPIs.
• Produce daily, weekly, and monthly reporting packs that are clear, timely, and drive action.
• Become a key user of internal planning and reporting systems, shaping templates, reviewing data feeds, and refining processes.
• Support broader operational improvement projects and policy updates with data-driven insights.

Key Requirements:

• Strong proficiency in data analysis and reporting, particularly using Excel (bonus points for Power BI or similar tools).
• A proactive mindset, with an ability to identify anomalies, track patterns, and effectively communicate with non-technical stakeholders.
• Prior experience in a compliance-heavy or operational setting (experience in transport, utilities, engineering, or logistics would be advantageous but not essential).
• Comfortable working with both structured and unstructured data sets and transforming them into actionable insights.

Why Join Our Team?

• Be a part of a business delivering critical national services, working behind the scenes to improve performance and compliance.
• Join during a time of positive change, where you will play a crucial role in moving the team from stability to optimisation.
• Enjoy high visibility and autonomy, as this role will give you ownership over data and its impact.