Senior Airfreight Import Clerk

First Choice Staff; Greater London; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading logistics company is seeking a Senior Airfreight Import Clerk to manage the import process and customs compliance. The role involves accurate documentation, customer communication, and teamwork within the Special Accounts/General Team. Ideal candidates will have prior airfreight experience and be able to handle tight deadlines, ensuring customer needs are met while supporting team objectives.

Benefits

25 days holiday plus bank holidays

Pension scheme

Bonus

Other perks

Qualifications

• Experience in airfreight import handling and customs compliance is essential.
• Strong problem-solving skills to manage customer issues.
• Ability to meet tight deadlines and work collaboratively in a team.

Responsibilities

• Manage all aspects of the airfreight import process from start to finish.
• Complete customs procedures with total accuracy.
• Attend customer meetings and identify service improvement areas.

Skills

Customs entries

Customer communication

Documentation accuracy

Team support

Deadline management

Job description

For those looking for a new opportunity our client is currently recruiting for a Senior Airfreight Import Clerk.

Working on the Special Accounts/General Team start to finish experience required including Customs entries.

· Managing all aspects from start to finish of the import process.
· Completing the custom procedures with total accuracy ensuring that deadlines are met both internally and those defined by customs
· Obtaining and communicating internally and externally all necessary information to ensure correct measures are in place and customer needs are met.
· Managing customer issues and the ability to deal with minor issues, disputes or complaints
· Ensuring documentation is up to date, loaded correctly and make Team Leaders aware of any issues that may arise
· Proactively actioning duties on a daily basis, supporting the team during times of absence or Holidays
· Attend customer meetings and identifying areas and services we can sell to our existing clients
· Assist with staff training and sharing knowledge within the team
· Ability to meet tight deadlines
· Working well as part of a team and continually improving processes
· Any other duties as required by management for the smooth and efficient operation of the department
hours are Monday to Friday 0900- 1730 office based, no work from home

Salary up to GBP38K depending on experience.
25 days holiday plus bank holidays.
Pension + bonus & other perks.

Please send your CV to [e-mail]

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
IND25