Air Import Clerk

Right Now Recruitment; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment firm is seeking an experienced Air Import Operator for a well-established Freight Forwarder in Feltham. The successful candidate will be responsible for the complete handling of air imports into the UK, ensuring smooth customs clearance and compliance with regulations while communicating effectively with clients and internal teams. This is an excellent opportunity for someone who excels in a dynamic environment and is looking to contribute significantly to the logistics process.

Qualifications

• Proven experience in Air Import Operations in a freight forwarding context.
• Strong knowledge of customs regulations and import processes.
• Ability to work effectively under pressure within tight deadlines.

Responsibilities

• Manage air import shipments from start to finish, including customs clearance.
• Create and oversee all pertinent documentation.
• Liaise with overseas agents and UK customs authorities.

Skills

Attention to Detail

Problem Solving

Customer Service

Communication

Time Management

Tools

ASM Sequoia

Boxtop

Job description

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Right Now Group are working with a well-established Freight Forwarder based in Feltham, who are looking to expand their Air Import Team.

They are seeking an experienced Air Import Operator who has handled 360 import operations, including full start-to-finish handling and customs clearance. This is a fantastic opportunity for someone who thrives in a fast-paced freight environment.

As an Air Import Operator, you will be responsible for the smooth and compliant movement of air freight into the UK. From managing documentation to liaising with customers, suppliers, and internal departments, you'll be a key player in ensuring that consignments are delivered efficiently, accurately, and within compliance guidelines.

Key Duties:

Handling Air Import shipments from start to finish, including customs clearance

Creating and managing all relevant documentation, including import entries

Liaising with overseas agents, airline operators, and UK customs authorities

Communicating with customers, providing updates, and resolving any service issues

Coordinating with warehouse and distribution teams to ensure timely delivery

Ensuring all activities are fully compliant with CAA regulations and HMRC/customs procedures

Troubleshooting and resolving issues quickly to avoid delays or penalties

Experience Required:

Proven experience in Air Import Operations, ideally within a freight forwarding environment

Strong working knowledge of customs regulations and clearance processes

Familiarity with systems such as ASM Sequoia, Boxtop , or similar platforms

High attention to detail and accuracy in documentation

Ability to work effectively under pressure and to tight deadlines

Excellent communication and customer service skills

A proactive, problem-solving mindset

The successful candidate will have to go through a full 5 year reference check and DBS check