A new position is available with this small, friendly, and straightforward freight forwarding agent based at Heathrow (Ashford TW15). We are looking for an experienced Import Clerk to join the team, offering an excellent working environment. Good knowledge of air imports & Customs is required; experience with sea freight imports would be advantageous. Salary will be relevant to experience.
Employment Terms for the Senior Import Clerk
- Monday to Friday, 9:00 am - 5:30 pm
- £30-38k DOE
- Company Pension after 3 months
- 20 days holiday plus bank holidays
Experience/Responsibilities Required for the Senior Import Clerk
- Opportunity to earn overtime when needed or bank extra hours as holiday
- Creating and building job files
- Tracking and monitoring import pre-alerts
- Proficient in preparing and submitting customs import entries
- Basic knowledge of customs procedure codes
- Confident speaking to and dealing with airlines and ground handling agents
- Arranging airline and bond collection with hauliers for ultimate onward delivery to end client, either overnight or dedicated delivery depending on client needs
- Good telephone manner
- Proficient in email communication, especially with overseas partners
- Experience quoting overseas agents for DDU/DDP shipments would be advantageous
- Ability to raise and send debit notes directly to clients for imported shipments handled through internal computer software
- Working within a small team
- Flexible attitude towards out-of-hours clearances, including evenings and weekends (overtime paid)